* Ryanair * Ryanair * Ryanair *

DanGerMus

Just tried to use the voucher trick and it let me retrieve one of the three E50 vouchers but wouldn't let me use another one and now the session has been locked. It seems like i can't use the site at all now like they've blocked my ip!!??

pab_lowe

Hi there, has anyone experience of using ryanair travel credits. My booked flight has changed and now I cannot use it. The alternative I have been offered is to get a travel credit. The only T&Cs that I can find are that the flights must be booked within 6 months and used within 12 months.
I also see that one must ring their offices as opposed to using the online system in order to book the flight. My question is, of the actual money I paid for the original flight, ie flight cost, insurance, baggage, infant, tax etc, how much of that can I actually use towards the travel credit? Is there an admin charge also.
In my infinite scepticism of ryanair’s ability to actually return money, I wonder is it worth my while even attempting to do this? Total costs involved are about 220 euros for wife, I and infant

Thanks for any help

Pab

lynchie

pab_lowe wrote: »

Hi there, has anyone experience of using ryanair travel credits. My booked flight has changed and now I cannot use it. The alternative I have been offered is to get a travel credit. The only T&Cs that I can find are that the flights must be booked within 6 months and used within 12 months.
I also see that one must ring their offices as opposed to using the online system in order to book the flight. My question is, of the actual money I paid for the original flight, ie flight cost, insurance, baggage, infant, tax etc, how much of that can I actually use towards the travel credit? Is there an admin charge also.
In my infinite scepticism of ryanair’s ability to actually return money, I wonder is it worth my while even attempting to do this? Total costs involved are about 220 euros for wife, I and infant

Thanks for any help

Pab

If the flight has changed considerably they usually offer you a refund. I've taken this option several times and the exact fees are credited back to whatever card you used to pay for them.

pab_lowe

thanks for your reply lynchie.The flight has not changed considerably, in fact there is only 20 minutes difference between the times. However, as the offer was made of a travel credit, I thought it worth investigating what that actually entailed.

thanks again

eth0_

Why don't you just take the flight? What difference does 20 minutes make - i'm surprised they even offered you the option to change your flights as 20 mins is so insignificant.

the groutch

now they've announce that they want to charge for using their toilets on the planes

:eek:

MOH

the groutch wrote: »

now they've announce that they want to charge for using their toilets on the planes

:eek:

OK, this is going a bit too far.


Link

Breaking news wrote:

Ryanair is considering charging passengers to use the toilet on its aircraft.

The airline's boss, Michael O'Leary, is touting the idea of putting a coin slot on the toilet door as a means of raising "discretionary revenue".

Last week, Ryanair announced plans to shut all check-in desks at airports and require passengers to check-in online in an effort to cut costs.

The airline is also introducing an onboard mobile-phone service that will charge passengers up to €3 per minute to make a phonecall.

axer

It could be just a publicity exercise or it could be to gauge how far public opinion will go before actually realistically considering the idea.

the groutch

how would they be able to close all check in desks?
does that mean you can't have any baggage any more?

Davy

axer wrote: »

It could be just a publicity exercise or it could be to gauge how far public opinion will go before actually realistically considering the idea.

To raise awareness of the new phone service

axer

the groutch wrote: »

how would they be able to close all check in desks?
does that mean you can't have any baggage any more?

Have only desks like the bag, tag and drop desks that aerlingus have.

Oryx

If he is going to charge a euro to spend a penny, I think finally he will have lost his golden PR touch. He may believe there is no such thing as bad publicity, but that idea wont fly, pardon the pun. He would absolutely lose custom over it. Which is why I think the charging for the loo idea crops up every now and again during a slow period in order to drum up talk about Ryanair. Its never going to be put into practice, he just suggests it to raise the hackles of people and get his name in the paper. As with closing the check in desks, which is him making yet another dig at the airport costs with DAA etc.

nava

the groutch wrote: »

now they've announce that they want to charge for using their toilets on the planes

:eek:

I was reading earlier and had to check the calendar, I thought today was April's 1st.

MOH

No doubt toilet access will be cheaper if you pre-book it when booking the flight, stating how many minutes into the flight you'll need it.

Kotek Besar

the groutch wrote: »

now they've announce that they want to charge for using their toilets on the planes

Won't happen.

..but how many hits has the Ryanair website had in the past few hours I wonder?

Good old O'Leary.

Bluetonic

LONDON (Reuters) - Ryanair's chief executive said Europe's largest budget carrier might start charging passengers for using the toilet while flying, but his spokesman cautioned Michael O'Leary often just made things up at will.

"One thing we have looked at in the past and are looking at again is the possibility of maybe putting a coin slot on the toilet door so that people might actually have to spend a pound to spend a penny in future," O'Leary told BBC television.

He said this would not inconvenience passengers travelling without cash. "I don't think there is anybody in history that has got on board a Ryanair aircraft with less than a pound."

A spokesman said the airline had considered the fee as a possible source of extra revenue since passengers had the option of not using the toilet on board, but added that "maybe O'Leary was just taking the p*** this morning."

"Michael makes a lot of this stuff up as he goes along and while this has been discussed internally there are no immediate plans to introduce it," Stephen McNamara said in a statement.

O'Leary has a reputation as a cost-cutter, expanding Ryanair by offering low headline fares and charging extra for items such as additional luggage.

Last week, Ryanair announced it was to shut all check-in desks at airports and have passengers check in online instead.

"We're all about finding ways of raising discretionary revenue so we can keep lowering the cost of air travel," he said.

http://uk.reuters.com/article/oddlyEnoughNews/idUKTRE51Q2F720090227

c4cat

here is one of the links to this story thats in the news media today

http://www.timesonline.co.uk/tol/travel/news/article5814577.ece


Now look at the link where I broke this story on this forum over 8 mts ago

http://www.boards.ie/vbulletin/showthread.php?p=56205968#post56205968

Yes you heard it from me first on boards.ie

And to Mod Captain Obvious who closed my thread for no other reason the suspecting me of working in the industry, I can assure you I have nothing to do with the airline industry at all, so you had better eat your keyboard for overdue censoring of my thread just because I broke the story first and you did not believe me it was actually being considered

Oryx

You may need to re read it. Esp this quote:

Then again, maybe O’Leary was just taking the p*** this morning

Also mentioned loads here.

Lollipops23

i'm not sure they could legally get away with this toilet thing; it's not like there's an alternative facility onboard. also, what about people who are old/infirm or pregnant women or people that have sensitive bladders in general??it just doesn't make sense!!reckon it's O'Leary sounding off as usual.

zuroph

the groutch wrote: »

now they've announce that they want to charge for using their toilets on the planes

:eek:

This was suggested as a joke on this thread a few months back.

so..


*waves* Hi Michael O Leary, I know you're reading us!!!

c4cat

zuroph wrote: »

This was suggested as a joke on this thread a few months back.

so..


*waves* Hi Michael O Leary, I know you're reading us!!!

It was me that broke this news 8 mth ago on this thread, and it was no Joke then either. I got the info from an insider at Ryanair over a pint in a pub. Everyone thought I was taking the Pi$$ and even the thread got locked by the mods

check the link where I broke this story on this forum over 8 mts ago

http://www.boards.ie/vbulletin/showt...8#post56205968

Yes you heard it from me first on boards.ie

And to Mod Captain Obvious who closed my thread for no other reason then suspecting me of working in the industry, I can assure you I have nothing to do with the airline industry at all, so you had better eat your keyboard for overdue censoring of my thread just because I broke the story first and you did not believe me it was actually being considered.

I Gtee within 18mts you will have to pay as you pi$$ and sh+t€ on a Ryanair plane cos as they claim they are inovators

kaiser sauze

I support being charged to use the toilets, it's a good move.

Davy

c4cat wrote: »

It was me that broke this news 8 mth ago on this thread, and it was no Joke then either. I got the info from an insider at Ryanair over a pint in a pub. Everyone thought I was taking the Pi$$ and even the thread got locked by the mods

It will cost you a pound!!! :D:D

c4cat

Now you know Ryanair Doesn't want to Take The P!ss For Free But suddenly the flight gets bumpy, the plane starts plummetting and the oxygen masks drop down...Although no one can breathe the sweet, sweet oxygen until they've swiped their maestro cards and entered their pins... The life-jackets only inflate if you insert the token that you bought at the airport and you've got no chance of getting down the emergency shoot if you didn't pay the surcharge when you bought the tickets.....

But at least my last act on this earth was standing on my seat and pissing on that annoying guy next to me talking loudly on his mobile phone....

Red Sleeping Beauty

This just proves that O'Leary is full of shit and Ryanair is a toilet airline.

Bluetonic

Lollipops23 wrote: »

i'm not sure they could legally get away with this toilet thing; it's not like there's an alternative facility onboard. also, what about people who are old/infirm or pregnant women or people that have sensitive bladders in general??it just doesn't make sense!!reckon it's O'Leary sounding off as usual.

There is no legal obligation to have toilet facilities on board an aircraft.

Latchy

What happens if flights are delayed with passengers on board ? Will the coin slots be able to handle the coinage ?

I only do short flights between uk and Ireland with Ryanair but should I as a male need to spend a penny pound , the plastic refreshment bottle ( from my overcharged RA lunch pack ) should be big enough to hold contents of my bladder

Talk about cutting corners ....

kaiser sauze

Bluetonic wrote: »

There is no legal obligation to have toilet facilities on board an aircraft.

Are you sure?

They are serving food & drink to a substantial number of people.

Latchy

That's pretty much the same as a public house or restaurant not providing a toilet .

eth0_

kaiser sauze wrote: »

Are you sure?

They are serving food & drink to a substantial number of people.

So are train stations and most of them in the UK charge you 20p to use the toilets.

Bluetonic

kaiser sauze wrote: »

Are you sure?

They are serving food & drink to a substantial number of people.

100% sure.

Red Sleeping Beauty

eth0_ wrote: »

So are train stations and most of them in the UK charge you 20p to use the toilets.

Yeah but train stations aren't 5miles up in the air!

ch750536

alan dunne 27 wrote: »

Yeah but train stations aren't 5miles up in the air!

Thats why they only charge you 20p, cheaper to service.

spacetweek

Did yis not hear that this story is a hoax? O'Leary was taking the smeg.

luckylucky

An English friend of mine recently was taking a Ryaniar flight from Birmingham to Faro. She was boarding the plane, when one of the staff asked her to check her handluggage for size, after failing to squash her baggage into their measuring thingy, she was asked could she take anything out. When she said how would she get back whatever she took out - the guy just shrugged his shoulders - when she complained that this was awful service - the guy said right you're not getting on the plane :eek:.

When she got back to the Ryanair desk - the guy there said I don't want to hear about your complaint. This is just a week after her husband's flight from Birmingham was cancelled in the last minute coz of the weather - seemingly all the other flights were going ok though . He had to make his own way to Stansted, they wouldn't pay for hotels or for transport costs. Needless to say they are livid and are not going to fly with Ryanair again.

On the toilet thing, my wife actually said to me a couple of months ago - half in jest and half serious that next thing you'll know is that Ryanair will start charging you for using the toilet. Looks like she might have been more right than I thought.

Anyway I think whether this toilet charging story is a pisstake or not - it's time that the EU starts regulating the airline industry a whole lot more as it's getting out of hand. Passengers are treated really badly these days and it semes to be getting worse and worse - it's time to reverse this trend imo. These days it's easier to get around to seeing different parts of Europe but unfortunately some sh1t airlines like Ryanair have got routes that passengers like, so if you take the route of starting to avoid certain airlines - then you can be severely limited. For Irish passengers in particular were you to start boycotting (something I wouldn't blame anyone for doing) Ryanair it would really curtail where you could go to easily.

Personally I'd prefer to pay a little bit more if it ensured some basic comfort and a reasonable service. Imo Seat length and width should be big enough to ensure that most people are not going to feel squashed. I mean I'm 5'10" and I feel squashed on a lot of these budget flights - god help those over 6 foot.

Ryanair is one of the most successful Irish businesses and normally that would make me proud of it but instead it makes me cringe :mad:

axer

luckylucky wrote: »

An English friend of mine recently was taking a Ryaniar flight from Birmingham to Faro. She was boarding the plane, when one of the staff asked her to check her handluggage for size, after failing to squash her baggage into their measuring thingy, she was asked could she take anything out. When she said how would she get back whatever she took out - the guy just shrugged his shoulders - when she complained that this was awful service - the guy said right you're not getting on the plane :eek:.

The bag would not fit into the baggage size checker? The baggage size checker was there to make sure the baggage would fit in the overhead compartment. It obviously was too big. What were the staff supposed to do? Allow her to waste time on the plane trying to fit a bag that was too big into the overhead compartments and end up putting it in with the checked in luggage?

luckylucky wrote: »

When she got back to the Ryanair desk - the guy there said I don't want to hear about your complaint.

There was no valid complaint to be made. It was completely her fault.

luckylucky wrote: »

This is just a week after her husband's flight from Birmingham was cancelled in the last minute coz of the weather - seemingly all the other flights were going ok though . He had to make his own way to Stansted, they wouldn't pay for hotels or for transport costs. Needless to say they are livid and are not going to fly with Ryanair again.

Her husbands flight problems are completely irrelevant to the fact that she tried to bring a bag onto the plane that was too big. That was her fault and her fault only. If Ryanair made an exception for her then it would not be fair on others.

luckylucky wrote: »

On the toilet thing, my wife actually said to me a couple of months ago - half in jest and half serious that next thing you'll know is that Ryanair will start charging you for using the toilet. Looks like she might have been more right than I thought.

They said they were just taking the pi$$ looking for free publicity.

luckylucky wrote: »

Anyway I think whether this toilet charging story is a pisstake or not - it's time that the EU starts regulating the airline industry a whole lot more as it's getting out of hand. Passengers are treated really badly these days and it semes to be getting worse and worse - it's time to reverse this trend imo. These days it's easier to get around to seeing different parts of Europe but unfortunately some sh1t airlines like Ryanair have got routes that passengers like, so if you take the route of starting to avoid certain airlines - then you can be severely limited. For Irish passengers in particular were you to start boycotting (something I wouldn't blame anyone for doing) Ryanair it would really curtail where you could go to easily.

Personally I'd prefer to pay a little bit more if it ensured some basic comfort and a reasonable service. Imo Seat length and width should be big enough to ensure that most people are not going to feel squashed. I mean I'm 5'10" and I feel squashed on a lot of these budget flights - god help those over 6 foot.

If Ryanair were not offering value for money people would not be using their service. They are no less comfortable than getting on a bus eireann or citylink bus for 2-3 hours - why should flying be any different? There is at least the same amount of leg room on a ryanair flight as there is on a bus eireann or citylink bus.

Flying is of course more susceptible to weather and other problems so there will always be more delays and cancellations. End of the day you generally get what you paid for. I have flown the dublin - berlin route about 60 times over the past 3 years or so and the only times I was delayed was with aerlingus twice (once from dublin and once from berlin). I was never delayed with ryanair.

I think people still want to fly in a hotel just because it is an airplane but dont want to pay the associated costs.

I hope you realise that you can take advantage of priority boarding and food all the way to your destination and it would still generally work out cheaper than an aerlingus flight. That way you can get the emergency exit seats or the front row where you have lots of legroom and it costs you just a little more.

Fighting Irish

alan dunne 27 wrote: »

This just proves that O'Leary is full of shit and Ryanair is a toilet airline.

if you want to sit on a plane and fly from A to B then go with ryanair, thats what they offer and i'm glad they do

GreeBo

Fighting Irish wrote: »

if you want to sit on a plane and fly from A to B then go with ryanair, thats what they offer and i'm glad they do

Problem is that Ryanair rarely fly from A to B, its usually A to B*.
B* being some 30 miles outside of B.

Whenever I have checked recently, Aerlingus has been the same if not cheaper, so I go AerLingus now.


When I first heard that Ryanair were going to stop taking the piss I was happy...then I heard they were charging for it instead

Red Sleeping Beauty

The moronic attitude by people who fly Ryanair - "because it's cheaper" - leaves me dumbfounded .

Say you want to go to London.
You fly to Luton with Ryanair because it is 20euro cheaper than AerLingus.
AerLingus fly to London and there's a tube at Heathrow so you can get your 3day or week or oyster ticket.
You then spend 20quid getting from Luton to London.

zuroph

alan dunne 27 wrote: »

The moronic attitude by people who fly Ryanair - "because it's cheaper" - leaves me dumbfounded .

Say you want to go to London.
You fly to Luton with Ryanair because it is 20euro cheaper than AerLingus.
AerLingus fly to London and there's a tube at Heathrow so you can get your 3day or week or oyster ticket.
You then spend 20quid getting from Luton to London.

so u wanna go to carcassone.....

axer

alan dunne 27 wrote: »

The moronic attitude by people who fly Ryanair - "because it's cheaper" - leaves me dumbfounded .

Say you want to go to London.
You fly to Luton with Ryanair because it is 20euro cheaper than AerLingus.
AerLingus fly to London and there's a tube at Heathrow so you can get your 3day or week or oyster ticket.
You then spend 20quid getting from Luton to London.

Exactly, that is why you have to look at the overall cost of the journey. I don't think it is moronic to fly ryanair when it is cheaper for example flying to berlin whereby both aerlingus and ryanair fly to the same airport. I would never fly ryanair if it was a case that it would work out more to get transport from a far out airport.

Ryanair used to be always cheaper than aerlingus. Aerlingus seems to have cut its prices on a lot of routes in the past few months. I still dont understand why aerlingus do not get more efficient. Take for example the safety announcements at the start of the flight - why that is still not automated on aerlingus flights is beyond me.

Red Sleeping Beauty

Because there's a slight chance that people will pay attention to an actual person doing the announcement rather than a voice over ?

luckylucky

To axer...
Wow :eek:

Michael O'Leary eat your heart out is first thought that comes to mind. My god do you work for them, if not you clearly should.

Perhaps they said they were taking the p1$$ when it became clear that the negative reaction showed it was a step too far. Sounds more like testing the water to me.

On my friend's situation - is it not usual to check hand luggage before you are about to go on a plane - if not it should be. Even if you take the opinion that it was her own fault that her hand-luggage was too big and she was at fault for not doing this, it's a total over-reaction for her to be kicked off the plane just coz she had a moan about it, it's completely idiotic to suggest otherwise.

Also many people fly on Ryanair not because it's good value but because it's the only airline that goes to where they want to go.

axer

alan dunne 27 wrote: »

Because there's a slight chance that people will pay attention to an actual person doing the announcement rather than a voice over ?

I doubt it because the sound is much clearer listening to the ryanair announcement that it is listening to someone saying the announcement live on aerlingus where you hear wisps and it being rushed because it has been repeated so many times by the person. That definitely puts me off listening to it anyway.

axer

luckylucky wrote: »

Michael O'Leary eat your heart out is first thought that comes to mind. My god do you work for them, if not you clearly should.

Why is that? Just because I dont bash Ryanair?

luckylucky wrote: »

Perhaps they said they were taking the p1$$ when it became clear that the negative reaction showed it was a step too far. Sounds more like testing the water to me.

luckylucky wrote: »

On my friend's situation - is it not usual to check hand luggage before you are about to go on a plane - if not it should be. Even if you take the opinion that it was her own fault that her hand-luggage was too big and she was at fauly for not doing this, it's a total over-reaction for her to be kicked off the plane just coz she had a moan about it, it's completely idiotic to suggest otherwise.

You still don't get it. It is not the responsibility of Ryanair to ensure that you do not bring a bag that is too big to the gate. It was her responsibility and her fault. Do not blame someone else for that.

According to you she was not kicked off the plane for moaning about it. She was kicked off the plane because he bag was too big and she was unwilling to make it smaller (it has nothing to do with Ryanair how she does that - she should have sorted that before she went on the plane herself). There are usually bag size checkers at the checkin desks.

luckylucky wrote: »

Also many people fly on Ryanair not because it's good value but because it's the only airline that goes to where they want to go.

There is generally an alternative. If people want to pay to fly with a hotel airline then the demand would be there and an airline would take on the route. Instead people choose a cheap no-frills airline and then give out that they were the same as if they took a bus (even though it is generally better than a bus (toilets and catering).

bada_bing

i've flown with ryanair a few times over the years and now i've resolved to never fly with them again, i'd rather pay 50 euros more to go with Aer Lingus that put up with being treated like cattle by Ryanair.
I flew from madrid to santander over the weekend with Ryanair, the flight was delayed by an hour and people had been queueing for the flight about 30 mins before departure. so they had to queue all over again and Ryanair had the cheek to delay the flight even further by doing the hand baggage check, it just added an extra 20 mins to the boarding as many people had to check in again and pay the extortionate extra 40 euros. I had measured my bag and the lenght/width was 17 cms and teh maximum was 20 but when i put my luggage in the trolley, it was a tight fit but nonetheless it fit and i got a dirty look from the ryanair staff . I could swear that the dimension of the trolley is not the same as outlined in the check in email!!!!!! I know there'll be others defending ryanair's right to carry out the luggage check but i think in light of the one hour's delay, they should've have waived that as a courtesy!!! Thanks to the delay and luggage check we finally departed 90 mins later than the scheduled time.

so long ryanair!!!!

Lollipops23

axer wrote: »

There is generally an alternative. If people want to pay to fly with a hotel airline then the demand would be there and an airline would take on the route. Instead people choose a cheap no-frills airline and then give out that they were the same as if they took a bus (even though it is generally better than a bus (toilets and catering).

i fly ryansir to france(have family there)because they are the only ones that fly into the airport in question. if aer lingus flew there i'd have them. last time i was coming home from there, they delayed the flight by 2 hrs and wouldn't tell anyone why. most people assumed they simply didn't know why and left it. i decided to press the girl at the check-in desk for info and after me refusing to take "i dunno" for an answer she "miraculously" found info as to why it was delayed. why on earth they woudln't tell people when they had the info at hand is beyond me,it wasn't even their fault the flight was delayed!!

luckylucky

axer wrote: »

You still don't get it. It is not the responsibility of Ryanair to ensure that you do not bring a bag that is too big to the gate. It was her responsibility and her fault. Do not blame someone else for that.

According to you she was not kicked off the plane for moaning about it. She was kicked off the plane because he bag was too big and she was unwilling to make it smaller (it has nothing to do with Ryanair how she does that - she should have sorted that before she went on the plane herself). There are usually bag size checkers at the checkin desks.

I think it's you that didn't get it... she got kicked off the plane for complaining I made that quite clear.

luckylucky wrote:

when she complained that this was awful service - the guy said right you're not getting on the plane

I take your point that she wasn't careful enough with her own hand baggage - nevertheless it's not acceptable, unless you live in a Stalinist state that is, to be kicked off your flight for simply making a complaint(justified or not).

axer wrote: »

There is generally an alternative. If people want to pay to fly with a hotel airline then the demand would be there and an airline would take on the route. Instead people choose a cheap no-frills airline and then give out that they were the same as if they took a bus (even though it is generally better than a bus (toilets and catering).

In many case there is no reasonable alternative actually. If I want to get back to Ireland directly afaik I have two choices Ryanair or Aer Lingus, fortunately for me Aer Lingus fly from Lisbon which is nearer to me than Ryanair's Porto. If I lived in the North of Portugal intead of the center - then I would have no choice (beyond travelling 400 kms by road or so) to fly with Ryanair in order to go to Ireland directly.

In the case where there is an alternative that's not prohibitively more expensive then I would agree that they should not complain.

People are already beginning to stop using Ryanair - obviously those 2 friends of mine I mentioned will no longer fly with them and I know of others who have already stopped using them.

Personally as I mentioned previously I think airlines need to be more regulated, saying that I realise that there would probably be a fine line between sensible regulation and over-regulation, right now I don't think there's anywhere near enough though

axer

luckylucky wrote: »

I think it's you that didn't get it... she got kicked off the plane for complaining I made that quite clear.

luckylucky wrote: »

An English friend of mine recently was taking a Ryaniar flight from Birmingham to Faro. She was boarding the plane, when one of the staff asked her to check her handluggage for size, after failing to squash her baggage into their measuring thingy, she was asked could she take anything out. When she said how would she get back whatever she took out - the guy just shrugged his shoulders - when she complained that this was awful service - the guy said right you're not getting on the plane :eek:.

She was refusing to take something out of the bag to make it fit in the overhead compartment. She then had to cheek to complain about being asked to take it out. I guess at this stage the employee told her to leave the plane since she was not co-operating. It was not Ryanair's problem how she gets her item back - she should have thought about that first and if she found the bag was too big then she should have put it through checked in luggage. It is clear in the terms and conditions of the flight and there is generally a second email that points it out clearer that you will be refused boarding if your bag is too big. End of story.

luckylucky wrote: »

I take your point that she wasn't careful enough with her own hand baggage - nevertheless it's not acceptable, unless you live in a Stalinist state that is, to be kicked off your flight for simply making a complaint(justified or not).

What are the point of rules if they are not to be followed? Do people think they are just guidelines? If nobody followed the rules - do you think things would run smoothly?

She was kicked off for not taking something out of her bag to make it fit - not for the complaint. Ryanair are on a tight schedule and dont have time to argue with customers when it has already been agreed via the terms and conditions.

luckylucky wrote: »

In many case there is no reasonable alternative actually. If I want to get back to Ireland directly afaik I have two choices Ryanair or Aer Lingus, fortunately for me Aer Lingus fly from Lisbon which is nearer to me than Ryanair's Porto.

What did people do 10 - 15 years ago when there were less flights? The reason there are more destinations now is due to the likes of Ryanair. Many other airlines may not be able to afford to take on routes because of costs which Ryanair have kept to a minimum.

luckylucky wrote: »

People are already beginning to stop using Ryanair - obviously those 2 friends of mine I mentioned will no longer fly with them and I know of others who have already stopped using them.

Maybe Ryanair will be better off without those people since in the example you gave above, the woman was only delaying ryanair by arguing and complaining.

luckylucky wrote: »

Personally as I mentioned previously I think airlines need to be more regulated, sayign that I realise that there would probably be a fine line between sensible regulation and over-regulation, right now I don't think there's anywhere near enough though

I think passengers need to realise that no-frills airlines have to have rules and live strictly by them in order to work as efficiently as possible. So check that you are in accordance with the rules and there will be no problem. It seems most people bring the problems upon themselves.

Delays will always happen whatever the airline. Nearly often it is out of the control of the airline since it does not serve them well to delay flights.

Red Sleeping Beauty