Wiggle Order

zzzzzzzz

This has probably been asked before but is there any way to track wiggle.co.uk orders? All that shows up in "My Account" on their website is "Order processed on xx/xx/xx"...

PeadarofAodh

aidan.offbeat wrote: »

This has probably been asked before but is there any way to track wiggle.co.uk orders? All that shows up in "My Account" on their website is "Order processed on xx/xx/xx"...

I ordered off them a couple of weeks ago and it was the same for me with the "Order processed on xx/xx/xx". Stuff arrived about 2/3 days later though so no complaints!

Thomas_S_Hunterson

I'm having the same issue, the uncertainty is killing me;)

I emailed them and they said it was shipped on the same day it was processec (tuesday) so hopefully i'll have my new Evolution mini today

zzzzzzzz

OK - I just found a "Track my order" link on the order page. This leads to a 404: http://www.dpd.co.uk/404-page.html

if the same thing happens to you then right click on the "Track my order" and copy the link. in it you'll find the consignment number somewhere. You can type this in to the search on the dpd.co.uk page.

BAM. My order is out for delivery.

blorg

Generally I get the stuff one or two days after it is "processed," e.g. if it is "processed" on Monday I will get the stuff Tuesday or Wednesday. This is presuming it is processed relatively early on Monday.

unionman

Sean_K wrote: »

I'm having the same issue, the uncertainty is killing me;)

I emailed them and they said it was shipped on the same day it was processec (tuesday) so hopefully i'll have my new Evolution mini today

My order was processed on Monday, and my lovely new Focus Cayo:D:D:D arrived in immaculate condition yesterday afternoon.

In fairness to Wiggle, 2-3 days really does mean 2-3 days:D

zzzzzzzz

unionman wrote: »

My order was processed on Monday, and my lovely new Focus Cayo:D:D:D arrived in immaculate condition yesterday afternoon.

In fairness to Wiggle, 2-3 days really does mean 2-3 days:D

And they actually respond to your emails too - unlike CRC...

unionman

aidan.offbeat wrote: »

And they actually respond to your emails too - unlike CRC...

True. No complaints from me!

Thomas_S_Hunterson

aidan.offbeat wrote: »

And they actually respond to your emails too - unlike CRC...

CRC have always got back to my emails within a few hours.:P

zzzzzzzz

Sean_K wrote: »

CRC have always got back to my emails within a few hours.:P

They must've thought you were THE Sean K...

blorg

Sean_K wrote: »

CRC have always got back to my emails within a few hours.:P

Sometimes they do, sometimes they don't. I asked them a pre-sales query about some wheels a few months ago and never heard anything.

Currently waiting a couple of days on a warranty return question.

Wiggle do have the better customer service but CRC almost always beat them on price.

zzzzzzzz

blorg wrote: »

Wiggle do have the better customer service but CRC almost always beat them on price.

True

fish-head

I have a discount code for Wiggle if anyone wants it, actually.

c0rk3r

Aye .you can refer a friend and get 10% of that order as vouchers meaning if someone here had of refered me and unionman they'd be sitting on 250euros + we'd get a free gift. Anytime a "which bike" thread appears it'll be a race to refer that person to wiggle.

delllat

fish-head wrote: »

I have a discount code for Wiggle if anyone wants it, actually.

im interested in that,how much is the discount ?

fish-head

It's only £5 off any order over £25.

fletch

Waiting on my delivery which was "processed" on Monday. Was really hoping it would arrive today but not looking likely. Anyway I'm not going to complain, last week, I placed an order on Friday and it arrived on the Monday morning :eek:

zzzzzzzz

fletch wrote: »

Waiting on my delivery which was "processed" on Monday. Was really hoping it would arrive today but not looking likely. Anyway I'm not going to complain, last week, I placed an order on Friday and it arrived on the Monday morning :eek:

I had 2 separate orders processed on Tuesday. One of which (part of a previous order that was out of stock) had priority despatch. The other didn't.

The one that didn't have priority on it just arrived - no sign of the other. :mad:

zzzzzzzz

But still. New shoes! Woohooo!

blorg

c0rk3r wrote: »

Aye .you can refer a friend and get 10% of that order as vouchers meaning if someone here had of refered me and unionman they'd be sitting on 250euros + we'd get a free gift. Anytime a "which bike" thread appears it'll be a race to refer that person to wiggle.

I did not know that. Any link to that promotion?

@fish-head- if you are donating that voucher, probably best just to post it up and whoever uses it first will get the discount.

niceonetom

i got a delivery this morning of an order that was placed late on monday night, and processed on tuesday. no priority shipping or any such guff.

we should be getting some sort of group rate lads, this forum spends BILLIONS there.

Thomas_S_Hunterson

My stuff arrived today at home apparently

zzzzzzzz

niceonetom wrote: »

i got a delivery this morning of an order that was placed late on monday night, and processed on tuesday. no priority shipping or any such guff.

we should be getting some sort of group rate lads, this forum spends BILLIONS there.

Worth a shot I'd say.

blorg

Wiggle Club scheme details here, only for new accounts.

Googling for "Wiggle Club" brought up quite the wrong results.

Thomas_S_Hunterson

you got me curious now, and i'm at work so i'd say i better not risk it

F1 rules

aidan.offbeat wrote: »

This has probably been asked before but is there any way to track wiggle.co.uk orders? All that shows up in "My Account" on their website is "Order processed on xx/xx/xx"...

thats all that i get when i check my csc jersey order. but it should arrvive tommorow:D

72hundred

blorg wrote: »

Googling for "Wiggle Club" brought up quite the wrong results.

Jez!!! They're some cyclists!

blorg

@F1 Rules- you don't have to make a comment on EVERY thread that EVER mentioned Wiggle, including the FOUR YEAR OLD ones!

Welcome to the forum BTW.

zzzzzzzz

F1 rules wrote: »

thats all that i get when i check my csc jersey order. but it should arrvive tommorow:D

Was talking to someone in customer service about their delivery times. If your package is over a certain weight they send it via courier, if it's under that weight they send it via standard post.

(I got a pair of shoes sent via courier which arrived before 2x bottle cages which I ordered 2 working days before)

If it's sent via courier there should be a link on your order page to track it with the courier company.

fish-head

blorg wrote: »

@fish-head- if you are donating that voucher, probably best just to post it up and whoever uses it first will get the discount.

Good idea.. TL87P-JCQC6

blorg

fish-head wrote: »

Good idea.. TL87P-JCQC6

The race is on...