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Item Returned by An Post

CapedCrusader · 2008-07-25 12:26:30

Hi folks, I operate an online retail business. Is there a standard practice for handling the situation where an item is not claimed at the local post office and is returned to the retailer? Should the retailer refund in full, or is the retailer entitled to withold costs associated with shipping the item? Thanks

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25-07-2008 1:26pm

#1

CapedCrusader

Registered Users Posts: 215 ✭✭

Join Date: February 2008

Posts: 147

Hi folks,

I operate an online retail business. Is there a standard practice for handling the situation where an item is not claimed at the local post office and is returned to the retailer?

Should the retailer refund in full, or is the retailer entitled to withold costs associated with shipping the item?

Thanks

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