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NEVER CLEARWIRE

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  • 01-08-2008 8:43pm
    #1
    dnemeckay
    Closed Accounts Posts: 2 ✭


    If you ever consider ClearWire as your broadband provider, please forget this option as soon as possible. I changed the address, asked for disconnection but apparently they didn't receive my letter.
    When I was sorting things out (paying off a balance and asking for refund) with their customer service team, I was promised stuff they apparently didn't have authorization for (as I found out later).
    Nobody was bothered to contact me (I sent 3 registered letters), only after contacting Comm Reg I got some kind of reply that I wasn't getting any money back so I was told lies.

    NEVER EVER CLEARWIRE!!!!!!!!!


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    #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    tell us what comreg did and how long it took, we know all about clearwire around here had you searched at all .


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    #3
    dnemeckay
    Closed Accounts Posts: 2 ✭dnemeckay


    Clearwire were completely ignoring me, didn't bother to pick up the phone or reply to my 3 letters. So I approached Comm Reg and they escalated my complaint, but that was it, nothing more happening. Finally after that I got an answer from Clearwire that I wasn't entitled to any refund, unbelievable bastards....

    I couldn't go with another broadband provider - had a few of them checking signal at my house but no success (also couldn't wait on Eircom to get connected).


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    #4
    ttm
    Closed Accounts Posts: 2,045 ✭✭✭ttm


    Ever notice that the complaints about a company are directly proportional to their advertising spend.

    ie The bigger (and more annoying) the adverts the worse the product and support.


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