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Is she entitled to full refund

mazdagirl · 2008-08-05 11:09:57

Hi, I work in a shop that sells laptops, and last week a lady bought laptop from me in the shop, this morning she comes back into the shop the laptop is fine no fault and is happy with it except she saw the exact same laptop spec and model cheaper in another shop and wants a full refund as she wants to buy the cheaper one…

Comments

#52 11-08-2008 10:39pm

Ah-Watch

Registered Users, Registered Users 2 Posts: 1,827 ✭✭✭

Join Date: March 2008

Posts: 1707

mazdagirl wrote: »

Hi Guys, cheers for all the replys,
I had everything printed out I could find about returning goods and had all other staff informed about it, she didnt come back I think she saw a laptop cheaper somewhere else or had changed her mind about getting one and was chancing her arm at getting her money back.
anyway thanks again for all the replies.

This case is a bit like a man who came in with a scratched laptop(highly doubt it was as it came from manufacturer and was taken out in shop to check contents for customer) and he came back saying their was a scratch that he saw when he got home and he hadnt turned on the laptop or anything, the bloody cheek, it was restocked, discounted due to the 1mm scratch, the new customer rang in and said their was a username and password on the machine and they couldn't use it! Another case of a cstomer chancing their arm!!:mad:

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