Cant access net through o2

Coillte_Bhoy

I have o2 mobile modem but lately having major problems. No problem with connection etc but i cant open any webpage. I keep getting 'Internet Explorere cannot open this webpage' I have not chnged any settings etc or anything like that and im clueless what to do? Any help appreciated.

Brian h

Hi Coillte_Bhoy,

Have you downloaded any Microsoft updates recently? There is one that is known to cause a problem for users of Zone Alarm firewall.

carlywalsh

hi Brian H,
I'm having da same problem as coillte Bhoy and yes have downloaded any of da available
microsoft updates, do u no which update is causing da problem

Brian h

Hi carlywalsh,

Microsoft Update KB951748 is the offender. You will find it in Control Panel/Add Remove programs. Make sure the "Show Updates" box at the top is ticked. Follow this link for info on how to fix the problem.

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

Hope this helps.

carlywalsh

Hi Brian H
Thanks, that update was not installed, 4 new updates installed on the 06/08/08 uninstalled them all, one of them caused the problem, workin ok now,
Thanks
Carly

barnicles

Will that work if i dont have zone alarm and o2 problems