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Should I use NTL?

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  • 09-08-2008 1:03pm
    #1
    Paul Kiernan
    Registered Users Posts: 2,171 ✭✭✭


    I was thinking of signing up for Chorus/NTL. However, the huge amount of negative feedback on this site is making me think twice.

    I get UK TV stations from FreeSat and really only need RTE reception! But by switching my phone/broadband from ESAT BT I'd actually reduce my monthly payment!

    Is the NTL phone/broadband service reliable? I work from home and need fairly reliable service!


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    #2
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    The NTL broadband is fantastic, I've had it 4 years and it rarely goes down. When it does, getting through to customer support can be difficult but I have gotten compensation for all downtime.

    The TV is their week point, it's just not as good as what's on Sky and there are promises of more to come but little sign as yet, just a constantly moving date.

    I'd say for the broadband alone it's worth it. Maybe look at broadband and some form of satellite? The TV isn't bad per say and it does the job but it's becming less competitive with Freesat etc.


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    #3
    J-blk
    Registered Users Posts: 3,906 ✭✭✭J-blk


    The broadband is indeed very good - I've had it for years and like Paulm17781, it has gone down rarely and I got compensated for it when it happened. The recent updates up to 20Mb have made it one of the most competitive products in Ireland right now and well worth it IMO. I did have some problems with high contention rates during peak hours when I was first upgraded to 20Mb but it seems better now and I'm seeing pretty solid performance most of the time, as far as speed goes. Support is bad if you need it - I tend to email them but it does take several days for them to get back to you (but they DO get back to you). If all you need TV-wise is RTE reception, I believe you can now get a broadband only pack but the cable still carries the analog signal for the 17 basic channels (I don't think there's a way for them to filter it out at this time anyway) - maybe someone who has it set up this way can confirm? That would probably be your cheapest option.


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    #4
    watty
    Registered Users Posts: 32,417 ✭✭✭✭watty


    You can just order the Broadband. No need to take the TV.


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    #5
    Paul Kiernan
    Registered Users Posts: 2,171 ✭✭✭Paul Kiernan


    Thanks, folks.

    Sounds like the basic 3MB broadband and phone service at 30 euro a month is just what I need! Especially if I can pick up the analog TV off the cable for my Irish stations.

    Can anyone please confirm if this actually works??


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    #6
    watty
    Registered Users Posts: 32,417 ✭✭✭✭watty


    Moved to Broadband from Cable TV, MMDS and IPTV


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    #7
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    Paul Kiernan wrote: »
    Thanks, folks.

    Sounds like the basic 3MB broadband and phone service at 30 euro a month is just what I need! Especially if I can pick up the analog TV off the cable for my Irish stations.

    Can anyone please confirm if this actually works??

    Have you confirmed that the bb is actually available in your area?


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    #8
    kersti
    Registered Users Posts: 79 ✭✭kersti


    Anyone know what their contention rates are?
    What's the unofficial usage cap for their no cap products?


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