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digiweb question

iahavenoname · 2008-08-19 22:00:02

hey, have had Digiweb for a while now (since Jan i think), we have the metro xtra package 5Mb down and 512kb which is 60 euro per month, was just on the website there the other day and noticed that the metro xtra package speeds are now 10Mb down and 512kb up, we have defintely not had are speeds upgraded (i checked),…

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19-08-2008 11:00pm

#1

iahavenoname

Registered Users Posts: 27 ✭

Join Date: July 2008

Posts: 8

hey,

have had Digiweb for a while now (since Jan i think), we have the metro xtra package 5Mb down and 512kb which is 60 euro per month, was just on the website there the other day and noticed that the metro xtra package speeds are now 10Mb down and 512kb up, we have defintely not had are speeds upgraded (i checked), anyone no what the story is or in a similar situation???

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#2 20-08-2008 9:18am
misslt

Registered Users Posts: 2,103 ✭✭✭

Join Date: July 2007

Posts: 2042

All of the metro packages were upgraded automatically in March, 2mb went to 3mb, 3mb to 6mb and 5mb to 10mb.

If you aren't getting the correct speed you should get on to tech support...

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#3 20-08-2008 5:36pm
ScumLord

Registered Users Posts: 28,789 ✭✭✭✭

Join Date: June 2006

Posts: 28337

Does anyone know if the bandwidth went up with the speed? I've sent an email asking to digiweb with no response.

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#4 20-08-2008 5:39pm
misslt

Registered Users Posts: 2,103 ✭✭✭

Join Date: July 2007

Posts: 2042

By bandwidth do you mean traffic? if so no, not yet.

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