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Windows Vista and 4OD/Skyplayer problems

  • 20-08-2008 6:33pm
    #1
    Registered Users, Registered Users 2 Posts: 189 ✭✭


    Can anyone tell me if re-installing my windows vista home premium would help me with this problem?

    I had Sky Anytime and 4 On Demand installed on my laptop and both worked fine for a few days. A couple of days ago i tried to open 4 OD and it wouldnt open and the same happened with Sky Anytime.

    I tried to repair the 4 OD but i got an error saying that the program couldnt register the file flash9d.ocx. Sky Anytime didnt give an error message but i assumed its the same problem as it uses the same program.

    So i un-installed both programs and flash player and downloaded them again and re-installed them. But still had the same problems. So i deleted the flash9d.ocx thinking i could download it from somewhere again but i couldnt. I've tried re-installing all 3 (flash, sky, 4OD) again but still nothing changed. I aslo tried using Subchnl.exe (i think thats how its spelled) but that couldnt reset my permissions to allow flash player to install properly.

    If i re-install windows will it fix this problem or am i missing something simpler that could fix this for me?

    Any help is appreciated.


Comments

  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,508 Mod ✭✭✭✭Cabaal


    Reinstalling Windows would most certainly fix it but to be honest its abit extreme, not idea about sky anytime but last time I used 4OD it used Windows Media Player which was causing errros, I'd suggest repairing IE, reinstalling Windows Media Player and the flash

    by the way I split your post off into its own topic as it was more suitable this way


  • Registered Users, Registered Users 2 Posts: 84,961 ✭✭✭✭Overheal


    might give a registry scrub-up a shot. download CCleaner and run the registry scanner: just exclude "unused file extensions" from the scan I've had issues with deleting those in the past.


  • Closed Accounts Posts: 413 ✭✭jw297


    I had problems with 4OD and it turned out that the problem was with the newest version of Media Player, and when I installed the previous version it worked again.


  • Registered Users, Registered Users 2 Posts: 189 ✭✭Ourlad


    Grand thanks for the replies. I'll try each of them later when i get home and hopefully it sorts it out.


  • Registered Users, Registered Users 2 Posts: 189 ✭✭Ourlad


    Cabaal wrote: »
    Reinstalling Windows would most certainly fix it but to be honest its abit extreme, not idea about sky anytime but last time I used 4OD it used Windows Media Player which was causing errros, I'd suggest repairing IE, reinstalling Windows Media Player and the flash

    by the way I split your post off into its own topic as it was more suitable this way

    I repaired IE and reinstalled flash but i have a laptop with vista pre-installed and WMP11 cant be uninstalled or repaired. After a google search it seems a lot of people have had problems with this version of WMP on Vista.
    Overheal wrote: »
    might give a registry scrub-up a shot. download CCleaner and run the registry scanner: just exclude "unused file extensions" from the scan I've had issues with deleting those in the past.

    Tried this also and it didnt change any thing.
    jw297 wrote: »
    I had problems with 4OD and it turned out that the problem was with the newest version of Media Player, and when I installed the previous version it worked again.

    I dont think i can get a previous version, i checked microsofts website and all the previous versions are for XP.

    I think i'll just re-install windows vista and hopefully that works.


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  • Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭Soundman




  • Registered Users, Registered Users 2 Posts: 189 ✭✭Ourlad


    Soundman wrote: »


    Tried downloading versions 11 and 10 but both times i got a message telling me a more recent version of wmp has already being installed.

    Would it work if i just deleted everything to do with wmp from vista's program files?


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