DOVADO UMR - 3G USB router (For use with O2, Three & Vodafone)

appleheads

Just saw the supported modems page and read "sms service not supported for the sierra wireless 302"
Damn should have read this before i bought the little nifty bugger.
Any ideas if you will ever be supporting sms for this puppy... or is it back to the shop and buy 888 model ?

appleheads

Note to self
read all the literature and that includes instructions for the new decade.....
Not as a last resort....
he he...:P

greycrow

when you plug the modem into the router, will the router connect the modem to the internet automatically or will this have to be done on a pc? i only ask as i want to go on xbox live but do not want to have to boot pc every time

Commsoft

greycrow wrote: »

when you plug the modem into the router, will the router connect the modem to the internet automatically or will this have to be done on a pc? i only ask as i want to go on xbox live but do not want to have to boot pc every time

Hi Greycrow

Once the initial configuration of the UMR is complete, it will make the mobile broadband connection automatically - no need to boot your PC every time.

Regards
--
Gerry Mulvenna, Commsoft Ltd

muffo

I have UMR with firmwarre 4.1.1 and a Vodafone Huawei K3765 dongle. I cannot seem to get the two to work together. Is any special configuration necessaary?

Commsoft

muffo wrote: »

I have UMR with firmwarre 4.1.1 and a Vodafone Huawei K3765 dongle. I cannot seem to get the two to work together. Is any special configuration necessaary?

Hi muffo

If you have switched operators, say from 3 to Vodafone, you'll need to configure the correct Access Point Name (APN) on the UMR

hs.vodafone.ie (may work just for billpay dongles)
internet (try this on a prepay dongle)

Ultimately the correct APN can be discovered by viewing the profile settings that come pre-installed on the modem's software.

Let us know how you get on as with the relatively recent advent of pay as you use mobile broadband in Ireland, information on Access Point Names will be useful to other users.

Regards

Gerry, Commsoft

muffo

Commsoft wrote: »

Hi muffo

If you have switched operators, say from 3 to Vodafone, you'll need to configure the correct Access Point Name (APN) on the UMR

hs.vodafone.ie (may work just for billpay dongles)
internet (try this on a prepay dongle)

Ultimately the correct APN can be discovered by viewing the profile settings that come pre-installed on the modem's software.

Let us know how you get on as with the relatively recent advent of pay as you use mobile broadband in Ireland, information on Access Point Names will be useful to other users.

Regards

Gerry, Commsoft

Many thanks. That worked. I presume that if I want to revert to 3, I simply delete the hs.vodafone.ie from the UMR.

slojo

I have a Dovado UMR that I have been using successfully with a Meteor Pay as you go Broadband. Everything seems to be working apart from the part of the setup where I wish for the unit to send me an email message after x amount of usage. Setting up the email using settings that I know to work in other email clients, I have had no luck using using my google apps or gmail email addresses. I get no error, it simply reports the test email as having been sent but I do not receive anything.

Has anyone got this to work? Is this feature active in the latest (4.1.1) version of the firmware. Router and modem details follow.

Thanks in advance for any help anyone can give.

Jon.

Product Name:Dovado UMR
Serial Number:16a6104660
Product Number:629110327005-4
LAN MAC-address:00:16:A6:10:46:60
WAN MAC-address:00:16:A6:10:46:61
Product Revision:1.0
Reported Download Status:Upgraded successfully
USB Modem:Huawei 3G
Firmware Revision:4.1.1.1356 official
Firmware build date:2009-12-17T09:52:45Z

Modem internal model: E180
Modem firmware: 11.104.16.21.00

DOVADO

Gmail uses SSL encryption, which isn't currently supported. Many devices do not support SSL at first. Have you checked if you can use Meteor's SMTP server, perhaps?

slojo

Hi Dovado,

Many thanks for your expectedly quick reply. I have been trying all day to get the mail working using various different settings including both my existing ISP's but without much success.

When looking around to try to find Meteor's SMTP settings I found someone who suggested using eircoms smtp server and I have found that this one does work with the router (hurrah). I would however be more comfortable if I were using Meteor's as they are the modem provider. If you have any ideas as to how i can find this out (are they likely to tell me if I ask?) I would be grateful.

For now at least I have it working, and working very nicely too.

Thanks again for your help.

Regards,

Jon.

Niallthebomb

Try mail.mymeteor.ie (found it on another post...not sure if it works though)

If that doesn't work keep with the eircom smtp server address. I've been using it with one of my customers for quite sometime with no problems. They are using Meteor.

The only problem that you might encounter is that ISPs are beginning to limit who can access their servers based on the connecting computer/routers IP address. However, since Meteor are now owned by Eircom....I would imagine they will be at some stage consolidating their services so you shouldn't have a problem.

Regards,
Niall

slojo

Thanks for that Niall. I had some luck with the eircom setting until I tried changing the frequency of the message from 100mb to 250. I do not seem to get the mails any more regardless of settings, even though the test mail works every time. I may see if I get any better results with the meteor settings.

Thanks again for your help.

appleheads

Most annoyed.
Recently i see that forums have added a rather annoying feature.
when you post a comment you become automatically subscribed to emails when anyone posts a comment. 100's of emails daily.. lovely!!!!!! NOT
The boards.ie has done the same and mch to my annoyance has nowhere to unsubscribe on either the email or whenb you log to the thread......
I am very very annoyed with this spam... can any one suggest how you unsubscribe to this feature as its a way for websites to spam u...
I suppose now i post this i will be subscribed to another thread....jasus..
this should be an option to tick or not tich when u post and guess what????
it isnt!!!!!

Amalgam

appleheads, 'Thread Tools' is on the bar at the top of this thread, you also have Quick Links which will send you to a 'Subscribed threads' user interface.

You should maybe visit the boards.ie Help Desk.

http://www.boards.ie/vbulletin/forumdisplay.php?f=30

There's also Newbies & FAQ (Frequently Asked Questions)

http://www.boards.ie/vbulletin/forumdisplay.php?f=98

Quazzie

appleheads wrote: »

Most annoyed.
Recently i see that forums have added a rather annoying feature.
when you post a comment you become automatically subscribed to emails when anyone posts a comment. 100's of emails daily.. lovely!!!!!! NOT
The boards.ie has done the same and mch to my annoyance has nowhere to unsubscribe on either the email or whenb you log to the thread......
I am very very annoyed with this spam... can any one suggest how you unsubscribe to this feature as its a way for websites to spam u...
I suppose now i post this i will be subscribed to another thread....jasus..
this should be an option to tick or not tich when u post and guess what????
it isnt!!!!!

If you go to your userCP at the top left of the screen and then go to 'edit options' there is an option under the 'messaging and notification' heading where that is set to "instant email notification" as default. if you change that to "do not subscribe" you will not get any email notifications.


To be fair, its hardly reasonable to blame the site because you didn't understand how it is run.

slojo

I was wondering whether anyone else has had problems receiving email notifications from their dovado umr since the release of 4.1.2? I had my router setup to inform me when I had used 100Mb as a test and this worked fine. I upgraded my firmware to 4.1.2 and changed this setting to 250Mb but notifications stopped. I have tried changing the frequency, un-setting and resetting, hard booting the umr but nothing seems to get this working again. I upgraded to 4.1.3 last night but still no luck. It is worth pointing out that the test mail works instantly with all of these settings so it is not a problem with my configuration. Has anyone else noticed any problems with this?

Thanks,

Jon.

DOVADO

slojo wrote: »

I was wondering whether anyone else has had problems receiving email notifications from their dovado umr since the release of 4.1.2? I had my router setup to inform me when I had used 100Mb as a test and this worked fine. I upgraded my firmware to 4.1.2 and changed this setting to 250Mb but notifications stopped. I have tried changing the frequency, un-setting and resetting, hard booting the umr but nothing seems to get this working again. I upgraded to 4.1.3 last night but still no luck. It is worth pointing out that the test mail works instantly with all of these settings so it is not a problem with my configuration. Has anyone else noticed any problems with this?

Thanks,

Jon.

Have you checked your junk mail?

slojo

lol, yes I did check the junk mail. As it happens, I have set it back to 100Mb and power-cycled the umr. I think it may be the power cycle that is required as previously I had rebooted using the reboot option from the configuration page. As it is, I am now receiving mails every 100Mb used so I am not going to mess with it any more!

Thanks,

Jon.

muffo

I connect to the internet through a dovado umr. Unfortunately dovado does not support wifi printers. Is there any way in which a second router might be connected to a wifi printer through the dovado umr?

Commsoft

muffo wrote: »

I connect to the internet through a dovado umr. Unfortunately dovado does not support wifi printers. Is there any way in which a second router might be connected to a wifi printer through the dovado umr?

Hi muffo

A networked print-server device should give you want you want. I can't vouch for any particular make/model from first hand experience, but here is what is available on dabs.ie

http://www.dabs.ie/category/networking-and-communication,network-devices,printer-servers/11179-4294960319

Regards
--
Gerry Mulvenna, Commsoft Ltd

try

would it be possible to set this up as sms forwarder. i want to receive texts from white list of senders and divert to same white list
http://www.boards.ie/vbulletin/showthread.php?t=2055845026

TouchingVirus

Hi Dovado,

I've recently upgraded to the Sierra Wireless Aircard 302 but I note there is no SMS support. Having not installed the O2 software onto my PC I only have experience with the Aircard over the UMR so I've no idea if the modem even supports it but is there any hope for SMS support soon?

td2008

Hi
Having problems using the huawei e122 modem with the dovado umr. Updated to the latest firmware but still get modem error in the status page and the usb light doesnt come on. Its working with other usb modems.

Commsoft

td2008 wrote: »

Hi
Having problems using the huawei e122 modem with the dovado umr. Updated to the latest firmware but still get modem error in the status page and the usb light doesnt come on. Its working with other usb modems.

Generally the "modem error" message appears if the SIM card isn't inserted correctly. Upside down maybe?

Regards

Gerry, Commsoft Ltd

paul egan

Hi All,
I am having some trouble accessing my WD MyBookWorld ethernet HDD through the UMR router. The mobile broadband is set up and working great but I cant map the HDD under 'My Computer'. Does anyone know what configuration settings i need to apply to the router to get this to work?
Previously I had a linskeys access point for the HDD and everything worked fine.

Thanks

P

rivermist

dear dovado

here is my problem
i have a 3g mobile broadband stick modem from vodaphone, i use it in clonakilty in cork and the signal is constantly dropping out or going to gprs.
i use the system to update a computer in a shop and dial in on logmein
i was told that the modem will reconnect if its set to automatic which it is but in practice it is more off totally than on. I believe your modem can someway reconnect my 3g service automatic and try keep it on 3g most of the time.
is this so.. and where can i get a modem in ireland and the cost.
can you email me directly to
rivermistmedia@gmail.com

mcw92

I have a question.
I bought the UMR one and have it connected.
But i was wondering, i had to login onto the routers ip on the computer to set it up. But also to connect to the mobile broadband.
Does this mean that everytime the modem loses power i have to logon to the routers ip on the comp to cennect the mobile braodband again?
or is there a way that once i plug in the usb modem into the router its connects itself?
Thanks.

jamesnp

mcw92 wrote: »

I have a question.
I bought the UMR one and have it connected.
But i was wondering, i had to login onto the routers ip on the computer to set it up. But also to connect to the mobile broadband.
Does this mean that everytime the modem loses power i have to logon to the routers ip on the comp to cennect the mobile braodband again?
or is there a way that once i plug in the usb modem into the router its connects itself?
Thanks.

Go to the router's IP. Logon and click Modem -> Modem Settings and make sure "Modem off by default (connect using sms or web GUI)" is NOT ticked. The modem will now connect automatically.

-jp

manufan16

Has anybody got xbox live working with one these and an o2 3G modem ?

mcw92

manufan16 wrote: »

Has anybody got xbox live working with one these and an o2 3G modem ?

i got ps3 working online with it and vodafone 3g.

DOVADO

rivermist wrote: »

dear dovado

here is my problem
i have a 3g mobile broadband stick modem from vodaphone, i use it in clonakilty in cork and the signal is constantly dropping out or going to gprs.
i use the system to update a computer in a shop and dial in on logmein
i was told that the modem will reconnect if its set to automatic which it is but in practice it is more off totally than on. I believe your modem can someway reconnect my 3g service automatic and try keep it on 3g most of the time.
is this so.. and where can i get a modem in ireland and the cost.
can you email me directly to
rivermistmedia@gmail.com

Do you mean the Connection Tracker? http://www.dovado.com/hspa

Playsatan

DOVADO,

I was looking into getting of these routers because I need to change setting like port forwarding and UPnP with my modem. Without it I cant play games like battlefield bad company 2 on my PC.

I assume that once I get this router, I will be able to change these settings like a normal ADSL connection ? Its not hard wired into the modem or controlled by O2 I mean ?

(Sorry if this was asked before but it wasnt in your FAQ and Im too lazy to read through 11 pages :P)

TouchingVirus

It depends on the APN you use. Open.internet is the one you want for O2. The APN called internet has ports closed from my experience when I was messing with APNs (~3 years old at this stage)

slojo

I was checking up the latest firmware due to intermittent problems I have been having with email notifications using 4.1.3 and was surprised to see that we are now on 4.1.5. Surprised because I definitely registered for email notification of new firmware releases but have not received such notifications. I have checked my spam but am wondering whether these are only for what would be deemed "major" releases? Is there something else I need to do to get notifications?

Playsatan

TouchingVirus, so you're saying that the router doesnt really have any control over the network settings ?

DOVADO

TouchingVirus wrote: »

Hi Dovado,

I've recently upgraded to the Sierra Wireless Aircard 302 but I note there is no SMS support. Having not installed the O2 software onto my PC I only have experience with the Aircard over the UMR so I've no idea if the modem even supports it but is there any hope for SMS support soon?

Hi TV.

Sierra have disabled SMS commands in linux mode. Sorry, but not our fault.

DOVADO

rivermist wrote: »

dear dovado

here is my problem
i have a 3g mobile broadband stick modem from vodaphone, i use it in clonakilty in cork and the signal is constantly dropping out or going to gprs.
i use the system to update a computer in a shop and dial in on logmein
i was told that the modem will reconnect if its set to automatic which it is but in practice it is more off totally than on. I believe your modem can someway reconnect my 3g service automatic and try keep it on 3g most of the time.
is this so.. and where can i get a modem in ireland and the cost.
can you email me directly to
rivermistmedia@gmail.com

Hi rivermist.

Try using the Connection Tracker: http://www.dovado.com/hspa

Cheers

DOVADO

Playsatan wrote: »

TouchingVirus, so you're saying that the router doesnt really have any control over the network settings ?

As TV says, it's entirely dependent on which APN you use as all the IP addressing rules are defined in the mobile operator's APN.

Dr. Nick

Quite suddenly, my Dovado (after just over a year) has stopped working with internet. Laptop finds Dovado home network fine, but no internet connection.

It's worked EVERY time up to now.............has something changed??

I've tried all the usual stuff, dovado even shows as connected to internet on the portal.....(after re-connecting for ages?), really frustrating.

Need a solution or I'm replacing this router for a 3 router.

DOVADO

Dr. Nick wrote: »

Quite suddenly, my Dovado (after just over a year) has stopped working with internet. Laptop finds Dovado home network fine, but no internet connection.

It's worked EVERY time up to now.............has something changed??

I've tried all the usual stuff, dovado even shows as connected to internet on the portal.....(after re-connecting for ages?), really frustrating.

Need a solution or I'm replacing this router for a 3 router.

Have you checked if it's something to do with your operator? Mobile network issues are not unheard of.

Dr. Nick

DOVADO wrote: »

Have you checked if it's something to do with your operator? Mobile network issues are not unheard of.

But the 02 dongle's working fine when I plug it in directly to the laptop?

Commsoft

Dr. Nick wrote: »

Quite suddenly, my Dovado (after just over a year) has stopped working with internet. Laptop finds Dovado home network fine, but no internet connection.

It's worked EVERY time up to now.............has something changed??

I've tried all the usual stuff, dovado even shows as connected to internet on the portal.....(after re-connecting for ages?), really frustrating.

Need a solution or I'm replacing this router for a 3 router.

Hi Dr Nick

Have you tried the usual checklist:

Is the Access Point Name what it should be.
Try the latest UMR firmware
Try a reset

Regards

Gerry, Commsoft Ltd

Chef-1st

Hi Gerry/Dovado.

ever since I updated the firmware to 4.1.1 (and now 4.1.6),
I've found myself rebooting the router a serious amount of times.
Whenever the router is sitting idle (no traffic), I can't connect to any web sites.
My Skype still connects, but nothing else.
It can't be good for the router to be rebooting it about 5 times a day. And it's just not on either. Have you seen this problem before??

Oh and yes, my connection tracker is turned on. It pings web sites fine (set for every 2mins). No settings had been changed since the firmware upgrade.

thanks.

Commsoft

Chef-1st wrote: »

Hi Gerry/Dovado.

ever since I updated the firmware to 4.1.1 (and now 4.1.6),
I've found myself rebooting the router a serious amount of times.
Whenever the router is sitting idle (no traffic), I can't connect to any web sites.
My Skype still connects, but nothing else.
It can't be good for the router to be rebooting it about 5 times a day. And it's just not on either. Have you seen this problem before??

Oh and yes, my connection tracker is turned on. It pings web sites fine (set for every 2mins). No settings had been changed since the firmware upgrade.

thanks.

Hi Chef-1st

A couple of things to try, if you haven't already....

Do a factory reset by pressing the reset button on the back for 8 secs until there is some flashing on the power light and then release. The go through your configuration again. (You can save your current settings on the UPGRADES->CONFIGURATIONS screen.)

Extend the connection tracker period out to 5mins.

What make/model is your USB modem? Which mobile network?

If the problem persists, please email us at my address on the Commsoft website to escalate this as a support issue.

The skype observation suggests that the DNS is what breaks down as Skype operates without DNS.

Regards

Gerry, Commsoft

sean_c

Hello,

So heres the deal, we have a Dovado UMR and a Huawei e180 on the 3 Ireland Network. We have had the UMR for well over a year now and never had any issues we couldn't solve ourselves, but this one has me baffled!

The modem successfully connects to the three network and everything seems fine, I can ping sites, google.com etc. But when I open any browser on any computer inside the network it only gets some of the way in downloading the page. ie. it gets the title and stays waiting until I stop it. I tried other apps, Windows Live Messenger, Xbox Live, peer to peer software, and the such and they seem to work fine. so i'm wondering is it a problem with port 80. I have a server setup inside the router and any port 80 requests get sent to that. Ive disabled and re-enabled all possible causes of the problem, I have reset the router, installed different firmware builds, (initially 3.06, then 4.16, then 4.02) still no good. the modem wouldn't even connect on 4.16. So i'm not fully sure what the problem is, but i reckon its either a port 80 or DNS issue.

I have dynamic DNS configured also, but after disabling that its the same. so I've tried everything i can think of, but if anyone has any ideas I would greatly appreciate them.

thanks,
sean_c

Commsoft

sean_c wrote: »

Hello,

So heres the deal, we have a Dovado UMR and a Huawei e180 on the 3 Ireland Network. We have had the UMR for well over a year now and never had any issues we couldn't solve ourselves, but this one has me baffled!

The modem successfully connects to the three network and everything seems fine, I can ping sites, google.com etc. But when I open any browser on any computer inside the network it only gets some of the way in downloading the page. ie. it gets the title and stays waiting until I stop it. I tried other apps, Windows Live Messenger, Xbox Live, peer to peer software, and the such and they seem to work fine. so i'm wondering is it a problem with port 80. I have a server setup inside the router and any port 80 requests get sent to that. Ive disabled and re-enabled all possible causes of the problem, I have reset the router, installed different firmware builds, (initially 3.06, then 4.16, then 4.02) still no good. the modem wouldn't even connect on 4.16. So i'm not fully sure what the problem is, but i reckon its either a port 80 or DNS issue.

I have dynamic DNS configured also, but after disabling that its the same. so I've tried everything i can think of, but if anyone has any ideas I would greatly appreciate them.

thanks,
sean_c

Hi Sean_c

Have a look at the SYSTEM->NETWORK SETTINGS configuration screen. When DNS is misbehaving like this, Dovado recommend the "Safe Settings" checkbox is ticked so that the MTU is set to 1458.

It's a bit of a long shot, but worth a look.

Regards

Gerry, Commsoft Ltd

sean_c

Commsoft wrote: »

Hi Sean_c

Have a look at the SYSTEM->NETWORK SETTINGS configuration screen. When DNS is misbehaving like this, Dovado recommend the "Safe Settings" checkbox is ticked so that the MTU is set to 1458.

It's a bit of a long shot, but worth a look.

Regards

Gerry, Commsoft Ltd

Yep tried that. I have updated firmware and gone back to previous versions which if im correct completely restores all settings.
thanks for the reply but no good!:P

sean_c

sean_c

ok, some progress on my situation. I took the sim from the modem, put it into my phone, and got the default access point name. it was 3ireland.ie but this is private which means i dont get my own ip address which means no server for me if im correct! i would obviously prefer a public apn as i get my own ip, but if it aint working i guess it aint worth it! can anyone shed some light on this? thanks.

tommiejoie

Hi DOVADO

I've had some trouble with my UMR recently. Occasionally I've found that I can connect to the router but not to the internet. Strangely, when I log on to the configuration page it tells me that it is connected (green symbol). Doing a soft-reset through the configuration page usually solves this. I have no idea whats causing this problem. I am updating the firmware so maybe that will help.

My question is though, is there any way to command the UMR to do a soft-reset without having to log onto the configuration page and go to the reset buttons? I'm thinking along the lines of a command line command, specific url which would do the whole process or something that could be put into a batch file that can be easily run.

Thanks.

Reganovski

tommiejoie wrote: »

Hi DOVADO

I've had some trouble with my UMR recently. Occasionally I've found that I can connect to the router but not to the internet. Strangely, when I log on to the configuration page it tells me that it is connected (green symbol). Doing a soft-reset through the configuration page usually solves this. I have no idea whats causing this problem. I am updating the firmware so maybe that will help.

My question is though, is there any way to command the UMR to do a soft-reset without having to log onto the configuration page and go to the reset buttons? I'm thinking along the lines of a command line command, specific url which would do the whole process or something that could be put into a batch file that can be easily run.

Thanks.

Sounds very similar to me. Is it a vodafone usb that you have? It seems to be happening very regularly now to me. My network connection goes from "Local and Internet" to just "Local". But when I restart the router its fine again. Its pretty frustrating. I had a three dongle for 2 weeks and it never happened. It doesnt happen when the usb is connected to the computer directly. Anyone know what the bright blue and light blue lights mean on the usb stick cos I see it changing from bright to light blue alot.