Tickets - Six nations and Guinness Series Bundled

joewicklow

This is pathetic.

Trotter

Is this the new IRFU policy of charging €50 to anyone, but only providing tickets to people who work at a PC?

Its all very well getting 10 mins at 9am to grab your tickets, but what about the lads who can't stay in the office on the whim of the supporters club until 10am 11am 2pm tonight sometime.

zAbbo

Yeah it's a tad annoying, I got up early especially

Now I can't very well be alt tabbing to see if the site is working or not, if there's nothing happening at 11am, I'll have to leave it.

They've closed the forum as well

soupireland

This is a complete disaster - they should seriously postpone this.

Incompetence to defer from 9 to 10, to 11. I pity the poor webmaster - give him a break to sort it out.

JWAD

Jackz wrote: »

The last ticket sale was via ticket master as far as I remember, this seems to use a new IRFU system or this php form passes info to somewhere else.

No. Last year's sale was NOT via ticketmaster. It was the exact same system being utilised now.

JWAD

zAbbo wrote: »

They've closed the forum as well

Other forums supplied by that Service Provider also down (see Scrum.com for example).

jamieh

soupireland wrote: »

Incompetence to defer from 9 to 10, to 11. I pity the poor webmaster - give him a break to sort it out.

Are you the webmaster by any chance

Jackz

JWAD wrote: »

No. Last year's sale was NOT via ticketmaster. It was the exact same system being utilised now.

Sorry dude geting confused with buying extra Leinster tickets during the season.

Grawns

I sent them an email stating the packages I was trying to get. Will try again at 11 though. Super pathetic effort on their part.

FredBloggs

I had to go into a meeting at half nine. Meeting was only meant to be for 15 mins but ran and ran. Was sure when I came out I'd missed the sale so was relieved to hear it was postponed until 11. Hope it goes ahead at 11 because I can't keep ducking out of things all day

Jackz

New message: Ticket packages will be available from 11am on Thursday 28th August.

They are no longer sincerly apologetic.

RoxysMom

Lets hope it works this time I havent done a stroke of work all morning because of this

D.S.

Every year they try this every year it's a disaster. every year they blame the excessive levels of demand they only see on this one day of the year...

Simply put - Don't over the service lads if you can't make it work...

justsomebloke

and are we all ready again

JWAD

D.S. wrote: »

Every year they try this every year it's a disaster. every year they blame the excessive levels of demand they only see on this one day of the year...

Simply put - Don't over the service lads if you can't make it work...

Last year's sale went absolutely smoothly without a hitch.

joewicklow

Im ready....Ready to go into town and kick up!!!!

RoxysMom

Its only once a year it's a pity they couldn't get it right for one day

zAbbo

And now the site begins to take another hammering.

Moaaar Power

justsomebloke

got tickets

zAbbo

Got me tickets, job done

2 x Arg/England

Jackz

Payment part wont work for me, too may .... something or other ****.

zAbbo

All sold out in 4minutes!

beglee

woot, job done

2 tix for NZ and France



got worried there when the credit card payment site said:
"Insufficient virtual circuits for number of requests : contact merchant. "


but it went through on the second attempt

justsomebloke

zAbbo wrote: »

All sold out in 4minutes!

nah if you tried again, cause you already bought tickets they might not let you get any more and may just say sold out

cause they were all sold out after 2 minutes for me

Grawns

Am freakingout
Had 2 france NZ packages and on payment got
"Insufficient virtual circuits for number of requests : contact merchant. "

and then site collapsed again.

Hippo

Payment taking an AGE to go through

zAbbo

That could be it.

I'd say they've went quick enough anyway.

Colm_OReilly

trying to pay as well

Anyone else notice the mess up of descriptions.

The Arg/Eng packs have the desc of NZ/FR

joewicklow

I put in my credit card details and then I got an error message....

F****N USELESS!!!!

Never Again.

Trotter

This is a joke.. twice I got to the confirm screen and twice its after hanging up.

Jackz

Damn secpay - INsufficent virtual circuits for number of requests, I still have premium france and nz and hill 16 england in my cart.

Hippo

........and now it won't take the payment at all :mad:

FredBloggs

Got same message when i tried to make payment went in again and it said my tickets were held- was then booted out of the site and can't get back in to make payment

D.S.

Got mine too - 2 terrace for England game..

Jackz

Check your e-mail mine died but I got this:

Please view this with a fixed-width font.

Date Name Amount Curr Type Status

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28.08.2008 10:07:39 Mr Jimmy Jazz 268.00 EUR Sale Okay

RoxysMom

its still trying to pay for me

Colm_OReilly

Right, I got a mail from Secway telling me the sale was successful, but I've not got a confirmation page. Should I presume I have the tickets?

D.S.

Colm_OReilly wrote: »

Right, I got a mail from Secway telling me the sale was successful, but I've not got a confirmation page. Should I presume I have the tickets?

I got a mail from paypoint, a mail from irfu, and a confirmaiton page. Wouldn't worry about the confirmation page as long as you get the mail from irfu- they are the same. If you don't, contact site admins..

zAbbo

Just hit refresh on the secpay thing if it stalls, it will resend your info, thats how I got mine.

Have the confirmation email as well.

cruiserweight

I got the "Insufficient virtual circuits for number of requests : contact merchant." message and an e-mail from secpayments saying the payment has gone through

RoxysMom

I hope so I got the same email, geez I printed off that email as proof your order number is on it

Jackz

Colm_OReilly wrote: »

Right, I got a mail from Secway telling me the sale was successful, but I've not got a confirmation page. Should I presume I have the tickets?

As you say that Im doing another complete now:

a) to be sure

b) It still saying my order is incomplete on the Buy Tickets page.

Hippo

Colm_OReilly wrote: »

trying to pay as well

Anyone else notice the mess up of descriptions.

The Arg/Eng packs have the desc of NZ/FR

Yes, a lovely touch neatly encapsulating the complete shambles they made of this.

Pshan

Total mess - no lessons learnt by IRFU from last year, still they don't care they have off-loaded the few tickets they had and damn the supporters.

jamieh

I have an e-mail from SecPay with the status saying Sale - Okay.

Still no sign of an IRFU e-mail!

Does this mean that the money has been taken but I haven't got tickets??

Edit: Just got a second e-mail from sec saying another payment went through. So have now paid twice and still no tickets!

cruiserweight

The payment didn't go through the first time so I did it again and now I have two e-mails wtf

zAbbo

A lot of negativity here rabble rabble

For complete orders, you should have two emails

1. from IRFU - Your Order Confirmation - with an order number and details
2. from SEC-Order (paypoint.net) with an invoice for the total amount

Grawns

Got the email too. Phew!
But only from SEC? Jaysus this is stressful.

future_plans

Only have an email from Paypoint...none from IRFU yet...hope it comes...or that the other is sufficient!

JWAD

If you got a SecPay confirmation, your purchase went through.