Anyone having problems with NTL BB in Dublin today ?

symantic23 · 31-08-2008 6:52pm #1

Hey
Has anyone noticed any problems with their NTL BB service today, I'm on the 10mb package and my download speed has dropped from an approx. 10mb to well under 1mb over the last hour, my upload speed has remained the same. Just wanted to know if anyone else noticing any issues before I have the hassle of getting on to NTL.

Cheers

Jilm · 31-08-2008 6:53pm

I have the 20mb service and I'm currently getting ~1-2mb. It's been like that for a few hours at least.

symantic23 · 31-08-2008 6:59pm

The very same problem them, where dublin are you situated ?

MartMax · 31-08-2008 7:05pm

yerp, it has been dog slow over the last few hours. was perfectly fine earlier in the morning thou. Custom House D1 here.

Hannibal_12 · 31-08-2008 7:08pm

Yep my 20MB has dropped to 1-2MB. Been that way for a while.

mickger · 31-08-2008 7:17pm

Hannibal_12 wrote: »

Yep my 20MB has dropped to 1-2MB. Been that way for a while.

Same here for me in Waterford. 20MB dropped to 1-2MB.

FrankGrimes · 31-08-2008 7:28pm

Same here - 20MB package but have been getting under 100KB/s downloads all weekend, this afternoon it's down to under 50KB/s. I suppose they're support lines are closed till the morning.

mikeindublin · 31-08-2008 7:34pm

My 6MB package is down at 562 kbps download. I also notice their web-site is down.

DominoDub · 31-08-2008 8:00pm

Same in Dublin 2 ---- 20MB only getting 1 - 2 MB

symantic23 · 31-08-2008 8:05pm

have to say its the first bad experience I've had with this company, anyone any ideas what could be causing it, seems odd if the problem isn't just localised in dublin but stretching out to waterford

strangeloop · 31-08-2008 8:12pm

Same here in D15, I'm on the 10mb package. Speedtest is showing a ping to a dublin server of 102ms, download of 1.41mb/s and a upload of 0.86mb/s. Anyone know how to find out what my connection speed is on the ntl netgear wireless g router??

RoyalMarine · 31-08-2008 8:20pm

down here in tipp and its as slow as eircom

less than 1mb download speed

dimple · 31-08-2008 9:10pm

I'm in sandyford and it isn't working at all. It just knocked off about 10mins ago.

Sad Professor · 31-08-2008 9:18pm

Same here. I'm in lucan, it went down around 8.40. Hope it's not down for the night.

Lucifer · 31-08-2008 9:21pm

down in milltown from around the same time

Yggr of Asgard · 31-08-2008 9:29pm

Down in Swords too.

Modem says there is "online" activity, but nothing works, no surfing, no ping nothing at all.

I'm online via 02 now.

xeni · 31-08-2008 9:34pm

Down in Castleknock as well. Riverwood area

. Modem shows everything is fine but its a no go.

Aquos76 · 31-08-2008 9:35pm

Down in Waterford City too

forbairt · 31-08-2008 9:36pm

In Dublin 7 and its down ..

not a happy camper ... I've got empires to run

(on from O2 as well)

looks like dns lookups are screwed ... opendns an option ?

That said I just tried direct IP address for google and its not working either on NTL

Aquos76 · 31-08-2008 9:39pm

I have phone service from them and thats fine

xeni · 31-08-2008 9:41pm

Aquos76 wrote: »

I have phone service from them and thats fine

Yeh, noticed that as well. Usually if the BB is down so is the phone, but this time the phone is working fine but BB is dead.

IRLConor · 31-08-2008 9:50pm

xeni wrote: »

Yeh, noticed that as well. Usually if the BB is down so is the phone, but this time the phone is working fine but BB is dead.

Busted here too.

I can ping the two DNS servers (89.101.160.4 and .5) but I can't get any useful information out of them.

Something's rightly buggered in NTL's network.

Mikey23 · 31-08-2008 9:52pm

Down in Galway as well. Same symptoms as above. Glad for 3G.

brianthebard · 31-08-2008 9:53pm

Not working for me in galway,was fine until an hour ago.Postd on a mobile.

forbairt · 31-08-2008 9:55pm

can ping google no hastle ...

F$ ping 79.97.44.220
PING 79.97.44.220 (79.97.44.220): 56 data bytes
64 bytes from 79.97.44.220: icmp_seq=0 ttl=60 time=17.111 ms
64 bytes from 79.97.44.220: icmp_seq=1 ttl=60 time=21.235 ms
64 bytes from 79.97.44.220: icmp_seq=2 ttl=60 time=14.219 ms

can't load the sites though damn strange ...

not using NTL for VOIP ... using another crowd and thats dead as a dodo ..
(actually not sure if I'm using IPs for that or url hmm)

Yggr of Asgard · 31-08-2008 10:15pm

OpenDns does not help.

Up to about 5 minutes ago you also could not reach upc.ie from any provider, but that is back, so maybe our bb comes back soon too.

Pete67 · 31-08-2008 10:15pm

nothing in Firhouse either, reduced to dial-up :-(

Pete4779 · 31-08-2008 10:16pm

South Dublin for me. UPC down since around quarter to nine, tv workign fine though, and is renewing IP addresses and modem seems to work fine. Looks like a widespread problem, someone posted about it also being down in Cork.

i just looked at he website, they do have customer care line open from 10am to 10pm on a Sunday, I didn't think they would have anything. I just called and the automated response says at 9.50pm they know of service problems to customers and are working on it.

/feels like South Park episode called Over Logging

. I'd link to youtube but I just tested my speed with Speedtest.net from Vodafone HSDPA: 358kbit/sec down, 58kbit/sec up......ARGGHHHHHH!

brianthebard · 31-08-2008 10:16pm

Did anyone ring them bout it?Its my housemates network so i dont have any of the details,or i would've rang.

ciscokidder · 31-08-2008 10:27pm

Its down for me in last few hours FFS (d12). I can get to the ntl dns server only - it can't even resolve from there on. Probably a big time screw up. Scope issue or whatever. Online via vodafone 3g (cr@p but its better than using the post...)

Dave3x · 31-08-2008 10:29pm

Thanks for the info thread, gents. Had UPC/NTL install the broadband service only on Friday, so was afraid there was some hassle on the account end (luckily, still have my eircom phone line and DSL network for another two weeks).

Cheers for posting the helpful info!

Anyone having problems with NTL BB in Dublin today ?

Comments