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Unwanted subscription, how to get rid of>

Stephen! · 2008-09-06 10:48:40

Hey guys, for like the past two weeks ive been getting messages every day or two saying uou content is ready, and its i link to download something off wap. i dont no how i got this or how to get rid of it. i havent downloaded anything so i thought i woldnt get charged, but my 20E top from last sunday has been drained to…

06-09-2008 11:48am

#1

Stephen!

Closed Accounts Posts: 165 ✭✭

Join Date: March 2007

Posts: 138

Hey guys, for like the past two weeks ive been getting messages every day or two saying uou content is ready, and its i link to download something off wap. i dont no how i got this or how to get rid of it.

i havent downloaded anything so i thought i woldnt get charged, but my 20E top from last sunday has been drained to just a euro today!

anyone know how to get rid of it? no idea who teh subscription is for either!?!?!

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Comments

#2 06-09-2008 12:10pm

Peter B

Registered Users Posts: 1,086 ✭✭✭

Join Date: April 2000

Posts: 806

Ring your phone company. I have been on to O2 about spammy texts I'd been receiving. Was getting charged €1.95 per text. O2 sorted the problem.

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#3 06-09-2008 12:23pm

Random

Closed Accounts Posts: 19,080 ✭✭✭✭

Join Date: September 2004

Posts: 16669

Have a read of this from the sticky. Then contact your operator if you need help. They can't stop them but they can contact the relevant companys on your behalf and give you contact details etc.

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#4 06-09-2008 12:29pm

Stephen!

Closed Accounts Posts: 165 ✭✭

Join Date: March 2007

Posts: 138

Yeah, but im getting like WAP texts or something?
My phone doesn't give me the option to reply to it and say stop, or the option to forward it either?

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#5 06-09-2008 12:34pm

Random

Closed Accounts Posts: 19,080 ✭✭✭✭

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Posts: 16669

Then contact your operator if you need help

I'm gonna stick with this advice. I've generally found operators pretty helpful with this. While they do make money from these services (even if not run by them), they do want happy customers so do what they can to help you out.

Ring them up, they'll look see where / when you're getting charged and they'll be able to work out for what.

Would help if you have dates / times (just one or two) ready for the agent so they can find them quicker.

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#6 06-09-2008 12:37pm

Stephen!

Closed Accounts Posts: 165 ✭✭

Join Date: March 2007

Posts: 138

Got one this morning so i'll give them a ring later on! Cheers!:)

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#7 06-09-2008 3:16pm

7.Ronaldo

Registered Users Posts: 171 ✭✭

Join Date: February 2006

Posts: 167

Stephen! wrote: »

Yeah, but im getting like WAP texts or something?
My phone doesn't give me the option to reply to it and say stop, or the option to forward it either?

These sound like service messages. You are generally not charged for receiving these but will be charged if you click on the link within the message.

To disable these messages go to Messaging > Options > Message Settings > Service Messages and turn them off.

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#8 07-09-2008 1:26am

Stephen!

Closed Accounts Posts: 165 ✭✭

Join Date: March 2007

Posts: 138

Oh cool!
Thanks! I can't find that setting on my phone, although in the settings it also says I have no subscriptions, pretty confusing?

What are service messages, meteor.ie says nothing about them, at least that i can find?

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#9 07-09-2008 1:29am

Stephen!

Closed Accounts Posts: 165 ✭✭

Join Date: March 2007

Posts: 138

Found on my list of calls and texts charged to my phone on mymeteor site that im being charged 2.50 per message recieved. altho i now have the number so im gonna text stop to it. hope it's to unsubscribe!

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