lost o2 phone pin code

ronano · 08-09-2008 1:44pm #1

switched over last week,phone discharged,i forgot to take the pin request off and now don't know it. Can i walk into o2 shop with passport and sort it out?

krudler · 08-09-2008 1:48pm

or you could ring customer care and get it in about 2 seconds, 1909 for bill 1747 for prepay

MunsterCycling · 08-09-2008 1:48pm

Try it and see. Ring Customer Care and ask them they usually have that stored but if you have customised it then you are a bit screwed...

MC

flodis79 · 08-09-2008 1:52pm

You can get the puk code on your o2 online account. Afaik it's still available?

Sam Vimes · 08-09-2008 2:00pm

MunsterCycling wrote: »

Try it and see. Ring Customer Care and ask them they usually have that stored but if you have customised it then you are a bit screwed...

MC

he's not screwed, he just needs the PUK, the purpose of which is to override the pin when you've forgot it. it'll take a customer care agent seconds to get it or as flodis79 says, he can log into the site and get it too. it's also on the piece of paper that the sim was stuck to when it was first bought

ronano · 08-09-2008 2:24pm

got it back working

many thank yous kind sirs!

lost o2 phone pin code

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