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Outlook Express problem

  • 13-09-2008 9:54am
    #1
    Piusno1
    Registered Users Posts: 109 ✭✭


    If anyone can help with a problem that i have with outlook express, at the moment everytime I click on create mail it closes the program, this only happened reasently. Is there anyway I can repair, like re-install, If theres anyone out there that can help it would be great.


Comments

  • #2
    Ronan H
    Registered Users, Registered Users 2 Posts: 1,058 ✭✭✭Ronan H


    What operating system are you using?

    Head


  • #3
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,260 CMod ✭✭✭✭spurious


    Usually this is fixed by creating a new identity.
    Do that and then import your messages, addresses etc.


  • #4
    Piusno1
    Registered Users Posts: 109 ✭✭Piusno1


    windows xp, New Identity how do you do this. hope I will not lose contacts, messages etc.


  • #5
    Piusno1
    Registered Users Posts: 109 ✭✭Piusno1


    Tried the new Identity thing but it still shuts down when I want to compose an email can;t figure it out. Would System restore bring it back to when it was working ok , I can't open Internet options either. Im wondering if this problem is related the outlook express problem.


  • #6
    Ronan H
    Registered Users, Registered Users 2 Posts: 1,058 ✭✭✭Ronan H


    Piusno1 wrote: »
    Tried the new Identity thing but it still shuts down when I want to compose an email can;t figure it out. Would System restore bring it back to when it was working ok , I can't open Internet options either. Im wondering if this problem is related the outlook express problem.

    System Restore will only help you if you know when the system was last working properly. If you can remember when the problem started then you might be able to figure out if you installed anything new, like new programs or Outlook Express add ins that might have caused a conflict.

    Do you have a maintenance program that runs regularly on your PC to clear up broken registry entries, clear disk space, defragment hard drive, fix errors etc...? If not you could try this either. I recommend TuneUp Utilities. I have been using it for years and found that running it regularly has sometimes cleared up random errors that were occurring on my machine. You can get a 90 day (I think) trial at http://www.tune-up.com and as far as I am concerned it is very reliable and safe to use.

    For information on reinstalling OE and some other things that might help you out try http://www.microsoft.com/windows/IE/community/columns/oerepair.mspx and see how you get on...

    HTH.

    Head


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  • #7
    MunsterCycling
    Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    Or you could move to a prpoerly written email program like ThunderBird
    http://www.mozilla.com/en-US/thunderbird/

    MC


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