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please advise!

frosty66 · 2008-09-18 21:21:06

my friend had to cancel a very expensive long trip due to the death of a parent... very terrible time this happened about 7 months ago she was covered by insurance but all they keep doin is asking her to fill out the same form over and over again! she sends it back and they send her a blank copy again to fill, she has sent…

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18-09-2008 10:21pm

#1

frosty66

Registered Users Posts: 46 ✭

Join Date: November 2006

Posts: 25

my friend had to cancel a very expensive long trip due to the death of a parent... very terrible time
this happened about 7 months ago
she was covered by insurance but all they keep doin is asking her to fill out the same form over and over again! she sends it back and they send her a blank copy again to fill, she has sent of a death cert and everythn
they are completely fobbing her off!
any advice for her?
or any place she could complain 2?
many thanks

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#2 19-09-2008 9:44am
Musha

Closed Accounts Posts: 497 ✭✭

Join Date: December 2006

Posts: 464

http://www.financialombudsman.ie/

they should be able to help

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