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Can't install anything. [Problem solved]

  • 26-09-2008 10:08pm
    #1
    john666
    Closed Accounts Posts: 3 ✭


    I just got a new laptop three days ago. I was setting up a wireless network between my laptop and my original desktop and suddenly I discovered I cannot install any new programmes on either computer. My laptop's running Vista Home Premium and my desktop XP SP2.

    My laptop is new so I used HP system restore to return it to its factory settings... the problem is still there! I cannot install Firefox, Norton updates will download but not install, basically no programme installs. It usually says the file is corrupt or there has been an internal validation error.

    I've run a scan with Norton internet security but nothing has shown up. Last time I checked activex does not work so I can't do an online scan with Panda etc.

    I really need help as its such a mysterious problem.
    I will offer a reward the poster who solves it (assuming this complies with forum rules).

    I can supply more information if neccessary but remember, I can't install new programmes! I've attached a picture of the processes that are running.

    Thanks,
    Stephen

    Edit: The problem turned out to be that my primary router (Scientific Atlanta that comes with NTL) became messed up when I set up a work-group on my Netgear router. Don't ask me why buy restoring it to factory settings meant that the files I downloaded never gave me the "corrupt" message again. Thanks to those who posted here!
    It really helped to get different perspectives on it and gave me the inspiration to figure it out.


Comments

  • #2
    Dartz
    Registered Users, Registered Users 2 Posts: 4,395 ✭✭✭Dartz


    Do you have administrator priveledges to install new programs... because in no way would that be Malware based after a system restore to factory settings.


  • #3
    thebromeliad
    Closed Accounts Posts: 32 ✭thebromeliad


    Dartz wrote: »
    Do you have administrator priveledges to install new programs... because in no way would that be Malware based after a system restore to factory settings.

    That's what I find so strange! I'll make sure I have admin status, that's a good idea. I installed Vipre last night no problem it's just normal programmes Firefox, Voipcheap etc that won't install.
    If anyone can solve this they're a genius.


  • #4
    DarkJager
    Closed Accounts Posts: 7,960 ✭✭✭DarkJager


    Have you tried updating the Windows Installer?


  • #5
    john666
    Closed Accounts Posts: 3 ✭john666


    DarkJager wrote: »
    Have you tried updating the Windows Installer?
    1)I'm an admin for sure.
    2)No I haven't, could you give me a link?


  • #6
    DarkJager
    Closed Accounts Posts: 7,960 ✭✭✭DarkJager


    Try this first:

    http://support.microsoft.com/kb/290301


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  • #7
    john666
    Closed Accounts Posts: 3 ✭john666


    Update: I've installed a game (supreme commander) from a disc no problem. Could I have a problem with my router/internet that's making downloaded files corrupt?


  • #8
    MunsterCycling
    Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    More than likely a problem with the disaster that is Norton. For all that is holy get it off your machine quick before it consumes it totally, search here for the number of people that have had problems with that malware.


    MC


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