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PVC Window Guarantees - Help / Advice Please

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  • 02-10-2008 8:48pm
    #1
    s2sap
    Registered Users Posts: 19 ✭


    Hi Guys,

    I hope this is the right forum to ask for help. I ususlly hang around the renewable energy sections - lurking and hopefully learning.

    The PVC windows in our property ( installed as a new private build about 6 years ago ) are leaking at the seams wind and rainwater is coming through the seams. These are REHAU Oak PVC windows but the company that originally installed them has gone bust ( about 6 times ) since then.

    We did not build the property but bought it from thr original owner.

    Question is do we have any comeback or guarantee directly with REHAU. Or is it the case that as the installer is no longer in business we have no protection.

    Without sounding obnoctious I am looking here for someone who actually knows the answer - not someone to guess - I can do that.

    Thanks for your time.


Comments

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    #2
    muffler
    Registered Users Posts: 46,108 ✭✭✭✭muffler


    Moved to consumer issues


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    #3
    axer
    Registered Users Posts: 5,517 ✭✭✭axer


    Legally I believe the statute of limitations does not allow you to sue outside of 6 years.

    Is the water coming through the actual windows themselves or as a result of how they were fitted? When did this problem first show up? Did any manufacturer guarentee come with the windows at the time? Have you contacted REHAU?

    The only way you are going to get "someone who actually knows the answer - not someone to guess" is to contact a solicitor.


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    #4
    antoinolachtnai
    Registered Users Posts: 9,793 ✭✭✭antoinolachtnai


    Rehau windows shouldn't be too bad generally. It could be an issue with installation. I would write to rehau, tell them your windows leak, include some photographs, and ask them what they propose you do to get it resolved.

    They might just fix it.

    It will be very difficult to get legal comeback. Buying a house isn't like buying a consumer good. It's generally sold on an as-is basis.

    Even if you did have comeback, it would probably be with the person who sold you the house, not with rehau directly.

    Sometimes homebond can have a role to play, but I doubt they would really help much.

    Anyway, I would talk to rehau before anything else. They may do you a good deal or at least put you on the right track. Resolving this is probably going to cost you something though.


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