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Problem with Website

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  • 03-10-2008 3:26pm
    #1
    Gareth37
    Closed Accounts Posts: 909 ✭✭✭


    Hi,

    Im having an unusual problem with my website.

    It works fine if I type in the ip address as the URL but if I type in the domain name it doesn't work.

    However, it does seem to work in other countries such as the USA and when I used a site to monitor it it was up and running.

    When I check it it says page cannot be found and when I use my mobile broadband it says:

    "Access Denied (policy_denied)
    Your system policy has denied access to the requested URL.
    For assistance, contact your network support team."

    The website is www.footballtipsfree.com

    I contacted support but they said that it was working fine :confused:

    What could have caused this? Hackers/Sharks/Competitors?

    How do I do a trace of the rout? Anya dvice? :(


Comments

  • Options
    #2
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Have you tried from another network, like work or an internet cafe? If it works on one of those it could just be your broadband provider.


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    #3
    vodkadub
    Closed Accounts Posts: 184 ✭✭vodkadub


    Maybe your trying to access it from work, and their firewall policy filters words such as football?


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    #4
    Gareth37
    Closed Accounts Posts: 909 ✭✭✭Gareth37


    Ive tried access it from work (which is usually fine) and through my mobile broadband but neither works :confused:


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    #5
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Its working fine for me here, so I don't think its anything technical with your site.


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    #6
    Gareth37
    Closed Accounts Posts: 909 ✭✭✭Gareth37


    aidan_walsh wrote: »
    Its working fine for me here, so I don't think its anything technical with your site.

    Cheers, that is good news at least. thanks :)

    Its mind boggling for me. Must be something to do with my laptop, I will clear the cookies and see if that makes a difference.


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    #7
    tricky D
    Closed Accounts Posts: 9,700 ✭✭✭tricky D


    http://downforeveryoneorjustme.com/www.footballtipsfree.com

    sounds like content filtering to me. Try another location/provider.


  • Options
    #8
    Darragh29
    Closed Accounts Posts: 7,097 ✭✭✭Darragh29


    I tried viewing your website but it won't load...


  • Options
    #9
    Loomis
    Registered Users Posts: 2,692 ✭✭✭Loomis


    Darragh29 wrote: »
    I tried viewing your website but it won't load...

    Same here.


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    #10
    Gareth37
    Closed Accounts Posts: 909 ✭✭✭Gareth37


    Darragh29 wrote: »
    I tried viewing your website but it won't load...

    Yes, that is the problem that I am having also. Its not content filtering either because the login page doesn't work either. :(


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    #11
    Darragh29
    Closed Accounts Posts: 7,097 ✭✭✭Darragh29


    Gareth37 wrote: »
    Yes, that is the problem that I am having also. Its not content filtering either because the login page doesn't work either. :(

    Are you sure it isn't a problem with your index page or the extension??? Try renaming your index page temporarily and creating a new index.html page, then just do a simple:

    <HTML>
    <BODY>
    Hello world
    </BODY>
    </HTML>

    If you can see that, then you know the problem is the index page and not the server or domain set up. etc...


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    #12
    Gareth37
    Closed Accounts Posts: 909 ✭✭✭Gareth37


    Darragh29 wrote: »
    Are you sure it isn't a problem with your index page or the extension??? Try renaming your index page temporarily and creating a new index.html page, then just do a simple:

    <HTML>
    <BODY>
    Hello world
    </BODY>
    </HTML>

    If you can see that, then you know the problem is the index page and not the server or domain set up. etc...

    Thanks. I tried it but it does not work either.

    The hosting company changed the server and IP address this week but everything worked yesterday but not today.

    Is there a chance that the server is black listed for spam or something? How do I check it?

    Does it work for you?


  • Options
    #13
    Darragh29
    Closed Accounts Posts: 7,097 ✭✭✭Darragh29


    Its working now OP. Is there any chance the hosting company had the server down today for maintenance?


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    #14
    corkie
    Registered Users Posts: 7,498 ✭✭✭corkie


    You said your host updated the DNS, so it could be that your broadband provider has not updated there DNS servers. Try clearing your cache and check your hosts file on your PC.

    Try your broadband on another PC to make sure your browser has not been hacked.

    What mobile broadband are you with?

    Try opendns instead of your broadband provided DNS servers.

    Regards,
    John

    P.S. tip: Your home link is pointed to http://www.footballtipsfree.com/index.htm
    when it should be pointed to
    http://www.footballtipsfree.com/index.html


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    #15
    Gareth37
    Closed Accounts Posts: 909 ✭✭✭Gareth37


    It works now :)

    I did delete the cache but since others also had the same problem I assume it was a problem with the hosting company. The weird thing was that it worked for some people and not others.

    Anyway I sent the hosting company a good few emails including a link to this thread so maybe they took action.

    Im using a 1-Dollar web gosting company which costs $1 per month. That may be the problem. You get what you pay for.

    I will change the index page.

    Thanks


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    #16
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Interesting. Thanks for the update, keep them coming :)


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