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Imagine/Gaelic Broadband Sales Calls

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  • 06-10-2008 11:27pm
    #1
    JohnOwonga
    Closed Accounts Posts: 181 ✭✭


    Hello,
    I have been getting Imagine Broadband Sales calls for some time now so before I go and committ myself to a 12 month contract with a €99:00 euro buyout.

    Anyone know what there technical support is like?

    Customer Service too?

    I know at the end of the day its just Eircom Broadband wholesaled & repackaged but I have heard some horror stories of people going for the new DSL2 7.6MB Speed Broadband only to to find its terribly unstable and the dsl modem intermitmently needs rebooting. :)

    I am know a friend with UTV Internet and they will penalise you too if you try to downgrade even if the service is a mess.

    What do people here suggest.

    Thanks
    Tagged:


Comments

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    #2
    thejetset
    Registered Users Posts: 46 ✭thejetset


    Hey!
    I am just coming to the end of a 12 month contract with Imagine and their service is brilliant. Their support is brilliant, the instant chat between 8AM and 8PM. The speeds and reliability are generally great!
    There is a contract that means that you'll have to keep it for 12 months and that contract is renewed when you upgrade.
    Thanks,
    Ben


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    #3
    JohnOwonga
    Closed Accounts Posts: 181 ✭✭JohnOwonga


    thejetset wrote: »
    Hey!
    I am just coming to the end of a 12 month contract with Imagine and their service is brilliant. Their support is brilliant, the instant chat between 8AM and 8PM. The speeds and reliability are generally great!
    There is a contract that means that you'll have to keep it for 12 months and that contract is renewed when you upgrade.
    Thanks,
    Ben


    >>>>
    I am wondering whether Imagine/Gaelic Telecom are sending "fake testimonials" here why the 12 month contract and not 6 months if they are confident in what they sell they will not try and trap you:)
    They are bringing in Wimax soon apparently.


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