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BT FraudBand

seph · 2008-10-13 11:39:13

hi, well my bt fraudband is still as slow as mollasses, im supposed to be on up to 7mb package but surfing the web is a real pain, slow connections, dropped connections, etc. funnily enough i did a speed test which shows approx. 6mb download and 382 upload, pings 135. customer support is a joke , absolutely no help, just…

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#32 31-10-2008 4:25pm
BrotherGrim

Closed Accounts Posts: 37 ✭

Join Date: May 2008

Posts: 36

Manties wrote: »

Just dropped BT there today, rang them up to cancle and they said they cant unless i have my account number. Told them i dont have a bill at hand and to check by address... Said it was impossible so told them im heading to the bank now to close the direct debit, 20 seconds later she had my account info...

So long BT, and i hope we never have the displeasure of crossing paths again. 17 months of a piss poor service.

I did the same yesterday. I was told I had been overcharged & it will be refunded. I was also offered a 50% discount if I kept the service. Well, 50% of sh*t is still s*it, no thanks.

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