Carzone.ie: breaching Irish law?

-Chris-

Ì give up...

Seth Brundle

galwaytt wrote: »

Text from an email , when it came to the end of the first period:

xxx xxx,

Your advertisement for a xxxxx (ref. xxxx) is due to
expire in 7 days. If you would like to extend your
advertisement's run, please log in to My Carzone and click 'Renew this ad.'
There is no charge for renewals.

OK. There is nothing in that email about the terms. In fact it appears more the opposite. This suggests that they are being nice to you in allowing you to renew for free.
With all of the talk in this thread about legal contracts, etc., there is nothing so far to suggest that this offer was ever on the table.

unkel

kbannon wrote: »

With all of the talk in this thread about legal contracts, etc., there is nothing so far to suggest that this offer was ever on the table.

You'll have to take my word for it

On the carzone website at the time it was clearly defined that the ad would be online on the carzone.ie site until the car was sold (but obviously those pages aren't online any more at this stage). Any extras had a time limit. Best I can find is my order confirmation details. Let's reverse the logic and look at my order:

carzone wrote:

== Your order ==

Price Euros Description

---

30.00 Carzone & Channel partners

20.00 Classified listing in Sunday Times Driving for 3 Editions

---

50.00 Total

Webzone
Paramount Court
Corrig Road
Sandyford
Dublin 18

The Sunday Times ads were limited to 3 editions, there was no mention of any limit on carzone

Anan1

unkel wrote: »

You'll have to take my word for it

And mine.

galwaytt

Anan1 wrote: »

And mine.

er...no.

If I was PC person, I would know how to search cache and find the webpage with the page with the strap banner showing the 'until sold' thing.

Of course, there's been two changes in Carzone - one, a few months ago, where they relisted the stuff f.o.c., and now where they're not. So, they've already acquiesced once....

Besides, we can't all be hallucinatin', can we ?

antodeco

By law, if T&C's change, dont they have to notify all customers 30 days in advance?

Steve

antodeco wrote: »

By law, if T&C's change, dont they have to notify all customers 30 days in advance?

AFAIK, by law, they can't change t&c's without your consent.

Anan1

galwaytt wrote: »

er...no.

If I was PC person, I would know how to search cache and find the webpage with the page with the strap banner showing the 'until sold' thing.

Of course, there's been two changes in Carzone - one, a few months ago, where they relisted the stuff f.o.c., and now where they're not. So, they've already acquiesced once....

Besides, we can't all be hallucinatin', can we ?

I'm agreeing with you here.;)

caspermccormack

I'm in same in the same boat, can't get them on the phone or by email, and i use to think that it was a great site for sellin cars and well priced. Shame really, i won't be using them again! now i see some other car sites advertising cars for free with photo's and some only charging a tenner "till the car is sold" so i'll give them a chance, even carzone had to start somewhere.

Son

I can't log in to renew my add,tried contacting...no joy,looks like now i will have to create a new add and pay up €40 or whatever it is,i never had any probs until Autotrader took over.

Esel

^ Just keep ringing until you get through!

Anan1

esel wrote: »

^ Just keep ringing until you get through!

+1

Curious Geroge

Has anyone managed to get there ad renewed as per the orginal agreement, I'm having the same issues with an advert I placed 12 months ago..

unkel

Curious Geroge wrote: »

Has anyone managed to get there ad renewed as per the orginal agreement

Read the thread, Curious Geroge

You can still renew for free, but only over the phone.

galwaytt

O/T - Unk - I thought you sold your 7 series..(sig). No ? /OT

galwaytt

esel wrote: »

^ Just keep ringing until you get through!

...getting through to their voicemail system doesn't count, though. Believe me.

fpluck

Lads was reading thru this site. Some of you say you were getting free monthly advertisment after initial reg fee. I paid my 30 yoyos and had to pay 15 yoyos every month after that. Did not renew ad for two months but tried to log back in and put same car up for sale again but could not log in. Have tried ringing/emailing etc carzone but getting no reply.

How did you's get free advertising. Have I been ripped off for a couple of months.

Son

^ very same thing happened me.Havn't had the time or patience to try sort it out yet.

unkel

fpluck wrote: »

How did you's get free advertising. Have I been ripped off for a couple of months.

Read the thread again, fpluck. Summary: you used to pay €30 once and could renew forever for free until the car was sold. Since the system changed, you have to pay your monthly renewal fee. People on the old deal can still renew for free, but only after talking to a person on the phone in carzone.ie

ArthurGuinness

Trader Media Group. Shower Of Rip Off Merchants. The Blog on This Makes For A Good Read http://www.funkymotors.ie/blog/2008/07/30/trader-media-carzone-car-for-sale/. Car Buyers Guide Are Offering Some Competitive Rates If Only They Had The Traffic. Also I Find The New Carzone Site To Be Very Slow And It Has Alot Of Bugs

Esel

^ See how your ALL CAPS post was modified so the rest of us don't get sore eyes?

Volvoboy

I'd never use carzone again to sell a car.

L-M

Volvoboy wrote: »

I'd never use carzone again to sell a car.

You must of put your reason in the same colour ink as the page, because i can't see it lol:D

Volvoboy

Limerick-man wrote: »

You must of put your reason in the same colour ink as the page, because i can't see it lol:D

L-M

Volvoboy wrote: »

I'd never use carzone again to sell a car.

Are you not going to elaborate?

ninty9er

Saying you'll never again use carzone is crazy as it's back end provides the front end info to 6/8 interfaces including carzone.ie

carsireland.ie and carlist.ie are usable, but CBG is just terrible photos wise and likewise AutoTrader.

I'd use CBG or AutoTrader on paper, but the Buy and Sell is probably just as good.

BrokenSpiral

If you want to sell your car then carsireland is a much better site, more user friendly and rapidly growing userbase.

Carzone started the monthly charging a while ago and it's a clear indicator of the decreasing popularity of the site! Probably due to the change in the interface which is now rubbish as per the other thread running at the moment....