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Windows Defender Failed to Start

  • 14-10-2008 9:13am
    #1
    whitelightrider
    Registered Users, Registered Users 2 Posts: 3,100 ✭✭✭


    Folks,

    I have a Windows 2003 server that has been infected with spyware. Im trying to install Windows Defender to remove it but I keep getting an error saying Service Windows Defender Failed to start. Verify you have sufficient privilages.

    The server has McAfee installed on it also.

    Any ideas on what I can do?


Comments

  • #2
    charlesD
    Closed Accounts Posts: 194 ✭✭charlesD


    Verify you have sufficient privilages

    Are you logged in on an administrator account?

    If it were me, I would download Spybot Search and Destroy and Lavasoft Ad-aware. Install Spybot, update it, and scan your computer. Then do the same for Ad-aware. These programs work much better than Windows Defender at removing spyware.

    If you have problems installing it, download the detection updates/virus definitions for both of these programs. Then switch to safe mode and try installing the programs. Since you are in safe mode the internet will not work, which is why you need to download the detection updates seperatly.

    Hope this helps, let me know if you have any questions.


  • #3
    whitelightrider
    Registered Users, Registered Users 2 Posts: 3,100 ✭✭✭whitelightrider


    charlesD wrote: »
    Are you logged in on an administrator account?

    If it were me, I would download Spybot Search and Destroy and Lavasoft Ad-aware. Install Spybot, update it, and scan your computer. Then do the same for Ad-aware. These programs work much better than Windows Defender at removing spyware.

    If you have problems installing it, download the detection updates/virus definitions for both of these programs. Then switch to safe mode and try installing the programs. Since you are in safe mode the internet will not work, which is why you need to download the detection updates seperatly.

    Hope this helps, let me know if you have any questions.

    Hi Charles,
    Ive logged in as the domain Admin and Ive installed SpyBot and the updates. However when I try to launch SpyBot nothing happens.


  • #4
    charlesD
    Closed Accounts Posts: 194 ✭✭charlesD


    Sometimes it can take a little while to load, but go ahead and try switching to safe mode.

    Restart the computer and press F8 while it is booting. you should see a text screen that has several options, the top most option being to start windows in safe mode. After you start windows and log in, it will ask you if you want to continue in safe mode, just click yes.

    After you are logged into safe mode, try running spybot.


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