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eircom netopia modem cant find ip address

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  • 28-10-2008 10:09pm
    #1
    everdead.ie
    Registered Users Posts: 9,153 ✭✭✭


    Hey my mum had eircom hooked up at work just recently. I managed to set it up for her no problems but today it cut out for apparantly no reason. She talked to eircom support ..... Now it can't find the DNS server or ip address

    Help please!
    oh and i cant access the router anymore for some reason.


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    #2
    Nick_oliveri
    Registered Users Posts: 2,497 ✭✭✭Nick_oliveri


    Reset it, theres a button at the back, you have to hold it for a few seconds until it clicks.

    Major jip with eirgay myself tonight. Your not on your own.

    Does the DSL sync light turn green or stay red?


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    #3
    everdead.ie
    Registered Users Posts: 9,153 ✭✭✭everdead.ie


    Nick_oliveri wrote: »
    Reset it, theres a button at the back, you have to hold it for a few seconds until it clicks.

    Major jip with eirgay myself tonight. Your not on your own.

    Does the DSL sync light turn green or stay red?
    Well it stays green no bother but the internet light doesnt come on at all not green or red.


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    #4
    Nick_oliveri
    Registered Users Posts: 2,497 ✭✭✭Nick_oliveri


    hmm that sucks. Might be a problem with the cables/filter/socket.

    I had a problem where my light went red sometimes when the phone line wasn't connected properly to either my surge protector or router. Problem turned out to be the cable though. Replaced it and it was fine.

    Although your problem, DSL light being green and no internet light whatsoever is a strange one.


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    #5
    everdead.ie
    Registered Users Posts: 9,153 ✭✭✭everdead.ie


    was red then turned off completly so dont know what the story is


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    #6
    Nick_oliveri
    Registered Users Posts: 2,497 ✭✭✭Nick_oliveri


    Try it in the morning and if its not green by then you should ring them or fob it off on someone else because i tell you, they will wreck your head.

    "Did you install the eircom software" etc.

    Have you been able to access the router at 192.168.1.254 since you reset it?


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    #7
    everdead.ie
    Registered Users Posts: 9,153 ✭✭✭everdead.ie


    Nick_oliveri wrote: »
    "Did you install the eircom software" etc.

    Have you been able to access the router at 192.168.1.254 since you reset it?
    i'll try tomorrow
    cheers i owe ya one


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    #8
    Nick_oliveri
    Registered Users Posts: 2,497 ✭✭✭Nick_oliveri


    No problem, let us know how you got on.


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    #9
    everdead.ie
    Registered Users Posts: 9,153 ✭✭✭everdead.ie


    Ya that worked perfectly, her fax machine keeps turning it off so i'll have to get that fixed cheers tho.


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    #10
    MunsterCycling
    Registered Users Posts: 4,864 ✭✭✭MunsterCycling


    Filters filters everywhere!

    If its getting dropped when the fax is in use then you should replace the filter on the fax.

    MC

    everdead.ie wrote: »
    Ya that worked perfectly, her fax machine keeps turning it off so i'll have to get that fixed cheers tho.


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