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Is there any way to check my EIRCOM state?

stdlogic · 2008-11-12 18:36:50

When I applied eircom in their web-site, I chose the bundle talktime afterhour + 3MB broadband. But when I received my bill yesterday, i find that it's talktime anytime and 1MB broadband and even not in a bundle! So I called them and they promised to change my account to the bundle talktime friend + 3MB. Now I find that my…

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12-11-2008 7:36pm

#1

stdlogic

Closed Accounts Posts: 12 ✭

Join Date: November 2008

Posts: 9

When I applied eircom in their web-site, I chose the bundle talktime afterhour + 3MB broadband. But when I received my bill yesterday, i find that it's talktime anytime and 1MB broadband and even not in a bundle!

So I called them and they promised to change my account to the bundle talktime friend + 3MB. Now I find that my internet connect is really 3MB. But in Eircom web-site, it still shows that the call packet is talktime anytime.

I wonder how I can check my account state by myself? not like the "View Account Summary", they just show some worthless information. I want to find my account is in a bundle or not. I don't want to receive another bill which the call packet and broadband are separated. And also I have made several calls to eircom, they are worthless too. They only know the packet name not the bundle.

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