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GUESS? watch - swap issues

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  • 16-11-2008 5:15pm
    #1
    thesto
    Registered Users Posts: 76 ✭✭


    Bought the OH a nice new GUESS? watch for the anniversary in a GUESS? store in NY three weeks ago. As I'm a guy, and pretty poor at shopping I was nervous that I'd screw up/get the wrong one so when buying I asked to see the manager of the store and asked would I be able to swap the watch at the GUESS? store in Dublin, should I need to. To my surprise the manager assured me that I would have no issues swapping the watch, not only at a GUESS? store, but at any licenced GUESS? retailer (department stores etc.)

    To my dismay, when I returned I noticed my girlfriend wearing a watch uncanny to the one I had bought. Not GUESS? but very very similar in design and style etc. I reckoned I'd have to swap the watch for another one, still more than happy to give her a GUESS? watch as I know she'l love it, but as I expected I have had trouble changing it in Debenhams and other GUESS? stockists.

    I'm going to make the trip up to Dublin tomorrow and give it a bash in the GUESS? store on SouthAnne St, reckoning this will be my best bet. I have no problem putting money towards the new watch should I have to, and the watch I have in my possession is perfect, unopened, and with the receipt. However I fear I will run into more trouble, given the nature of Irish retailers!

    Any advice on how best to approach the people in the store tomorrow? I'm a student and really can't afford to fork out the entire sum for a new watch, and don't want to give the girlfriend a pressie I'm not fully happy about giving!

    Thanks guys

    :D


Comments

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    #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Ring them, before you make the trip. Most retailers won't exchange goods bought in another continent, and US warranties are not normally transferable to Europe either.

    I would be very surprised if they exchanged it for you, though you might be lucky.


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    #3
    Bluefoam
    Registered Users Posts: 7,740 ✭✭✭Bluefoam


    The Guess shop in Dublin only caries lines that are out of date in other countries - at least thats what their staff told me last time I was in. So don't expect them to stock the watch you have...


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    #4
    Bluetonic
    Registered Users Posts: 7,588 ✭✭✭Bluetonic


    Bluefoam wrote: »
    The Guess shop in Dublin only caries lines that are out of date in other countries - at least thats what their staff told me last time I was in. So don't expect them to stock the watch you have...
    Surely by that logic in a few months he will be fine.


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    #5
    Pythia
    Registered Users Posts: 7,469 ✭✭✭Pythia


    I'd be extremely surprised if you were allowed to get another watch.


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