IBB issue

duploelabs

hi,

got IBB breeze and I'm 2 months into the contract, but the service I'm getting is terrible (15-20kbps at best on a 2 meg line).

anyone know of how I can get out of my 12 month contract as I'll be f*cked if I'm paying 30 odd quid for that level of bandwidth.

TIA

Irishpimpdude

Have u contacted them about this?

Rattlehead_ie

You need to talk to them 1st, you also need to rule out other problems that might be effecting the connection. Has it always been 15-20Kbs? What site do you come off and where are you doing your tests from?

Dicksboro_man

can i ask u
what city/town are u from?

duploelabs

i'm in dalkey, they updated the firmware in the box but it still ain't great but now it's up to the level where they don't have to cancel the service due to lack of signal:mad:

Dicksboro_man

duploelabs wrote: »

i'm in dalkey, they updated the firmware in the box but it still ain't great but now it's up to the level where they don't have to cancel the service due to lack of signal:mad:

is this ripwave/GO! package now?

duploelabs

apologies, my mistake, it's the ripwave unit

D'oh is me