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upc cooling off period

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  • 27-11-2008 8:37pm
    #1
    delllat
    Closed Accounts Posts: 1,388 ✭✭✭


    is it possible to cancel a broadband contract in the first few days if its falling way below the advertised speeds?

    I know some companies offer a trial but im not sure about upc policy


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    #2
    theteal
    Registered Users Posts: 7,593 ✭✭✭theteal


    yup, it's pretty standard for such service contracts to have a provision for a cooling off period, generally about 14 days


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    #3
    koHd
    Registered Users Posts: 1,142 ✭✭✭koHd


    delllat wrote: »
    is it possible to cancel a broadband contract in the first few days if its falling way below the advertised speeds?

    I know some companies offer a trial but im not sure about upc policy

    Whats the package you're on and what speeds are you getting? How are you testing these speeds?


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