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I finally fell victim to the Ryanair booking process!

  • 02-12-2008 11:49pm
    #1
    BendiBus
    Closed Accounts Posts: 2,074 ✭✭✭


    After years of happy Ryanair flying I've finally done it!

    I buggered up a booking and it's really cost me!

    Last week I booked a flight in my name for next week. Got the travel advisory in my inbox tonight and realised I'd gotten my own name wrong :o I only entered the first letter of my surname.

    Got the flight for €12 all inclusive. Ryanair wanted €100 to change the name! I had to book another seat for €75.

    I feel like a right tit :D


Comments

  • #2
    KevR
    Registered Users, Registered Users 2 Posts: 3,110 ✭✭✭KevR


    Don't know how they can justify charging €100 for a simple name change!

    Happened to me a couple of times where I've booked very cheap flights but then had a change of plans and couldn't go. Would have really liked to have offered the flights to someone else but it wouldn't have been worth anyone's while taking them off me if they had to pay a €100 name change fee.

    Know a few people who have mispelled their names and got caught out aswell.

    I'm usually fairly happy using Ryanair other than that though.


  • #3
    jhegarty
    Registered Users, Registered Users 2 Posts: 6,441 ✭✭✭jhegarty


    KevR wrote: »
    Don't know how they can justify charging €100 for a simple name change!
    .

    The reason is to stop ticket resales (buy the 1cent flight , sell them closer to the flight for €100)


  • #4
    KevR
    Registered Users, Registered Users 2 Posts: 3,110 ✭✭✭KevR


    jhegarty wrote: »
    The reason is to stop ticket resales (buy the 1cent flight , sell them closer to the flight for €100)
    Never crossed my mind up until now, thanks. I suppose that's justifyable then and it does serve it's purpose.

    Although still a bit of a pain if you genuinely spell your name wrong.


  • #5
    Poster King
    Registered Users Posts: 261 ✭✭Poster King


    On a recent trip to UK for a Stag weekend, the best man made all the flight bookings and spelt my name wrong. I noticed this when he emailed me my boarding passes. I edited my name on them in photoshop, no problem.


  • #6
    KevR
    Registered Users, Registered Users 2 Posts: 3,110 ✭✭✭KevR


    Poster King wrote: »
    On a recent trip to UK for a Stag weekend, the best man made all the flight bookings and spelt my name wrong. I noticed this when he emailed me my boarding passes. I edited my name on them in photoshop, no problem.
    They scan the printed online boarding pass at airport security and your name/details (as given when making the booking) come up on screen but they don't usually check it against your passport there (at least not when it's busy in Dublin, not fully sure about Shannon, Cork, etc.). They check the name on your boarding pass against the one on your passport at the gate.

    I don't see how they would notice if you change your name in photoshop although I'd be very surprised if there was something in the airline T&Cs 'forbidding' people to do it.


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  • #7
    lynchie
    Registered Users, Registered Users 2 Posts: 2,011 ✭✭✭lynchie


    Poster King wrote: »
    On a recent trip to UK for a Stag weekend, the best man made all the flight bookings and spelt my name wrong. I noticed this when he emailed me my boarding passes. I edited my name on them in photoshop, no problem.

    Shhh... Dont tell anybody about it or Ryanair will cop onto it.. Have done it once or twice myself :)


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