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Broadband line test - How often?

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  • 07-12-2008 5:54am
    #1
    darkmaster2
    Closed Accounts Posts: 1,060 ✭✭✭


    After being on a pair-gain/split line for ages, eircom finally upgraded us to a full line last week (after a lot of hassle). I am 1 mile from the exchange and should be able to get broadband.
    The line is still failing the test though so I`m wondering how often they actually really test lines?


Comments

  • Options
    #2
    skywalker_208
    Registered Users Posts: 1,350 ✭✭✭skywalker_208


    Once a month I think it is.


  • Options
    #3
    Irlbo
    Closed Accounts Posts: 347 ✭✭Irlbo


    Lines are tested on request,if its saying line failed you wont get it,sorry man


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    #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Irlbo wrote: »
    Lines are tested on request,if its saying line failed you wont get it,sorry man

    Not usually they're not. eircom may tell you that they run the test for you when you ring them up, but they don't, all they're doing is checking the existing result in the database. It's extremely difficult to get someone to schedule a test for your line, and it won't be done while you're on hold.

    It could be, even with the pair gain removed, that your line still fails. But since it was only done a week ago, I'd allow up to a month. If you're getting eircom broadband, you could ring them, tell them what's happened, and plead with them to schedule an actual line test. If they give you any guff about them doing the test right now, ignore them, and try someone else.


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    #5
    darkmaster2
    Closed Accounts Posts: 1,060 ✭✭✭darkmaster2


    Thanks lads, I`ll give it up to a month so to see if it passes.


  • Options
    #6
    darkmaster2
    Closed Accounts Posts: 1,060 ✭✭✭darkmaster2


    Just a bump to say

    Eircom are complete ****e!


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    #7
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    I take it that your line still hasn't passed then?


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    #8
    darkmaster2
    Closed Accounts Posts: 1,060 ✭✭✭darkmaster2


    Yup,
    According to the engineer who upgraded the line, I should be able to get bb no problem. But eircom just say "Fail, piss off and we will tell you when it has been upgraded."


  • Options
    #9
    Kazu
    Closed Accounts Posts: 1,309 ✭✭✭Kazu


    just a quick question

    i ordered broadband from eircom today

    they did a line test came back amber

    the customer service rep said they is a 85% chance the line may be suitable for broadband

    i use dialup and connect at 46kbs

    what are my chances of getting broadband


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    #10
    Brimmy
    Registered Users Posts: 1,536 ✭✭✭Brimmy


    Kazu wrote: »
    just a quick question

    i ordered broadband from eircom today

    they did a line test came back amber

    the customer service rep said they is a 85% chance the line may be suitable for broadband

    i use dialup and connect at 46kbs

    what are my chances of getting broadband

    85%.

    They'll most likely give you broadband but you may need to half the speed to 512 (or lower if necessary if the line can't hold it).


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