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NTL Smithfield Market

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  • 15-12-2008 3:14pm
    #1
    shewasoctober
    Closed Accounts Posts: 134 ✭✭


    I order ntl broadband online. 5 weeks later I receive an email telling me that they cannot provide me with broadband. They didn't give any reason.

    Does anyone live in Smithfield, Smithfield Market? I moved there 5 weeks ago and need broadband. NTL, whilst they customer service is ****e, have the best deal for ulimited broadband and no line-rental fees.

    I'm frustrated. I don't know why it took so long to receive a reply, especially a negative one with no explaination. I know they offer broadband in Dublin 7. Any ideas?

    Can someone please help me out here? We have a ntl cable box from the previous tenants. What's going on?


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    #2
    Wishbone Ash
    Registered Users Posts: 24,992 ✭✭✭✭Wishbone Ash


    Moved from Dublin City to Broadband.

    Mods - feel free to throw it back again if you wish.


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    #3
    jimmycrackcorm
    Registered Users Posts: 14,339 ✭✭✭✭jimmycrackcorm


    shewasoctober wrote: »

    Can someone please help me out here? We have a ntl cable box from the previous tenants. What's going on?

    Just because you have a tv box doesn't mean you get to have broadband. As for why did it take so long to find out - well it's a case of you get what you pay for. If you were to ring up the premium line you'd have gotten an answer pretty quickly.


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    #4
    Dandelion6
    Registered Users Posts: 1,405 ✭✭✭Dandelion6


    shewasoctober wrote: »
    I order ntl broadband online. 5 weeks later I receive an email telling me that they cannot provide me with broadband. They didn't give any reason.

    I think Smart Telecom has a monopoly in Smithfield Market ie exclusive rights to provide telephone/broadband/TV. No idea why this is still legal.


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    #5
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,718 Mod ✭✭✭✭bk


    Dandelion6 wrote: »
    I think Smart Telecom has a monopoly in Smithfield Market ie exclusive rights to provide telephone/broadband/TV. No idea why this is still legal.

    Well at least Smarts phone and broadband services are very good, if a little pricey.


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    #6
    lazlo
    Banned (with Prison Access) Posts: 541 ✭✭✭lazlo


    I lived in Smithfield Market for 3 years and had Smart Telecom.

    Unlimited, fast and generally reliable.

    Sheer bliss compared to almost every other service. I am even considering moving back solely for the internet service!

    Call them now.


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