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Ntl broadband, Sandyford

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  • 16-12-2008 2:40pm
    #1
    Anti
    Closed Accounts Posts: 12,401 ✭✭✭✭


    Sorry if this has been posted before, and please feel free to delete if its the case.

    Got home last night 6pm ish and noticed the dsl was down. First thing i thought it that maybe the Direct debit didnt go through. Rand up NTL and account is fine, they had no idea why its down had me do the normal, reboto router, check cable going to the wall etc etc.

    Any one else in the area able to report that its up or down for them?

    Specificially the Rockview area.

    Cheers.


Comments

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    #2
    mwrf
    Registered Users Posts: 523 ✭✭✭mwrf


    Working fine here now, speed has been awful since saturday though


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    #3
    Anti
    Closed Accounts Posts: 12,401 ✭✭✭✭Anti


    Yeah was onto tech support and they said the logs indicate my broadband should have been down since there too. Something to do with transmit power levels. They think it was something to do with a powercut/surge. But my router is on surge protector and i didnt notice any power cuts.


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    #4
    MunsterCycling
    Registered Users Posts: 4,864 ✭✭✭MunsterCycling


    Emmm NTL don't do DSL!


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    #5
    Anti
    Closed Accounts Posts: 12,401 ✭✭✭✭Anti


    MunsterCycling wrote: »
    Emmm NTL don't do DSL!


    Who mentioned DSL ?


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    #6
    MunsterCycling
    Registered Users Posts: 4,864 ✭✭✭MunsterCycling


    Manties wrote: »
    Sorry if this has been posted before, and please feel free to delete if its the case.

    Got home last night 6pm ish and noticed the dsl was down. First thing i thought it that maybe the Direct debit didnt go through. Rand up NTL and account is fine, they had no idea why its down had me do the normal, reboto router, check cable going to the wall etc etc.

    Any one else in the area able to report that its up or down for them?

    Specificially the Rockview area.

    Cheers.

    You did??? :p


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    #7
    Keyzer
    Registered Users Posts: 4,331 ✭✭✭Keyzer


    Down for me as well - Dublin 15

    Still down this morning...


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    #8
    Anti
    Closed Accounts Posts: 12,401 ✭✭✭✭Anti


    MunsterCycling wrote: »
    You did??? :p


    Whoops, i meant cable lol. Worst thing is i even re read my whole post and read DSL as Cable

    D'oh !


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    #9
    MunsterCycling
    Registered Users Posts: 4,864 ✭✭✭MunsterCycling


    :)


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    #10
    mwrf
    Registered Users Posts: 523 ✭✭✭mwrf


    There was some kind of failure this morning around half five, My modem reset
    and didn't re-connect. Error Messages in Log.

    There is a recorded message on the support line to say they are working on
    the problem and estimate resolution around 11am.


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