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Esse 350 Delayed Delivery

  • 18-12-2008 12:46am
    #1
    puffbubble
    Registered Users, Registered Users 2 Posts: 42 ✭


    Hi everyone. I have had an Esse 350 on order since early September. My supplier has said it is "production difficulties" and that the manufacturer just can't keep up with the orders. But I wonder if anyone out there knows whether this is the case. They are trying to push me into a more expensive insert stove which involves digging 1" out of the back wall of my fireplace. Would be grateful if you could help out on this one, Many thanks!:)


Comments

  • #2
    Doctor DooM
    Moderators, Music Moderators Posts: 25,870 Mod ✭✭✭✭Doctor DooM


    puffbubble wrote: »
    Hi everyone. I have had an Esse 350 on order since early September. My supplier has said it is "production difficulties" and that the manufacturer just can't keep up with the orders. But I wonder if anyone out there knows whether this is the case. They are trying to push me into a more expensive insert stove which involves digging 1" out of the back wall of my fireplace. Would be grateful if you could help out on this one, Many thanks!:)

    If they cannot provide you with the goods as described you're entitled to your money back. Especially if thats the best remedy they can offer.


  • #3
    puffbubble
    Registered Users, Registered Users 2 Posts: 42 ✭puffbubble


    They haven't stiffed me on money yet, luckily it's still in my pocket, they made an arrangement for cod and haven't delivered yet, so I am ok on that score. Does anyone know if any suppliers in Ireland have an Esse 350 (black) in stock? Would be happy to pay a visit and collect...Many thanks!


  • #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Don't know if you are prepared to go north. When we were sourcing our esse300, Kildress plumbing in Cookstown Tyrone definitely had them in stock and also at a more reasonable price. T'would be even better now the way sterling is! Good luck.


  • #5
    puffbubble
    Registered Users, Registered Users 2 Posts: 42 ✭puffbubble


    Many thanks, will give them a bell, most of the UK and northern companies seem to be quite proactive about calling back with quotes...still waiting for 3 down this way to even bother making contact, :confused: must have loads of money....


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