SVP.co.uk + Exchange Rates

Drakus

I have used SVP in the past as they carry v.good quality products in the media line(blank dvd/cd's). One thing that has put me off earlier this year was the delivery costs and the GBP-> Euro exchange rate made their products very pricy. As the gbp->euro exchange rate has gone in our favour lately I thought it would be a good time to place an order. When about to place an order today I noticed the cost of an item(Verbatim DVD+R 16x (Taiyo Yuden) (43550-12)) in GBP that was £8.80GBP when displayed in Euros was €10.21, this represents a GBP to Euro exchange rate of .84 GBP's to the Euro when in fact todays exchange rate is .945GBP's to the Euro. This is a fairly big difference considering the delivery charges may also be governed by this rate. Is it not normal for uk retailers to apply the exchange rate at "time of payment", ie: whatever the exchange rate is on the day the payment for the goods is made?

ejmaztec

Drakus wrote: »

I have used SVP in the past as they carry v.good quality products in the media line(blank dvd/cd's). One thing that has put me off earlier this year was the delivery costs and the GBP-> Euro exchange rate made their products very pricy. As the gbp->euro exchange rate has gone in our favour lately I thought it would be a good time to place an order. When about to place an order today I noticed the cost of an item(Verbatim DVD+R 16x (Taiyo Yuden) (43550-12)) in GBP that was £8.80GBP when displayed in Euros was €10.21, this represents a GBP to Euro exchange rate of .84 GBP's to the Euro when in fact todays exchange rate is .945GBP's to the Euro. This is a fairly big difference considering the delivery charges may also be governed by this rate. Is it not normal for uk retailers to apply the exchange rate at "time of payment", ie: whatever the exchange rate is on the day the payment for the goods is made?

Surely the Euro price is only a guide, and when you pay in Sterling by credit card, the usual rules apply.

slave1

one click on their website to T+C

"We trade in sterling (GBP). Any figures shown on the website in other currencies are for guidance only. Check with your card issuer for their rates and fees for international transactions."

not too much effort in fairness