Hosting365 dead again?

wellbutty

Anyone else having problems with server sql6.hosting365.ie

Cant contact anyone there, even the smallest of companies have someone on-call...NOT impressed!

PCPhoto

personally slightly disappointed by hosting365 .... never seem to get a reliable response and assistance when I need it. (granted almost every time that I need it is usually a bank holiday or anti-social hours)

might consider changing hosting - especially as I'm looking at expanding and creating a number of websites in the next couple of months.

Ozeire

Yeah i have all my sites with hosting 365 and am unable to contact any of them .

Have checked

http://www.names.co.uk/network_status.html

and they are reporting no problem at all .

This is becoming more than a joke . Have been with another hosting company for 6 years and never once did any of there services go down

What is the story with this company

Ozeire

OMG is hosting 365 down again today . What is going on here. Getting timmed out since 17:30 or so .

These 2 status sites say they are ok

http://www.hosting365status.com/

http://www.names.co.uk/network_status.html

I am really thinking of chaging from this service as it seems to be down more than its up .

Is anyone else have a problem with them ?

Columba Rad

Yes, down for me too. Might move to BlackNight?

Ozeire

Have tried live websupport on http://www.hosting365status.com/# only got an hello and thats it

Columba Rad

Just been on their live chat thing;

Dariusz Mazur [6:43:05 PM]: Welcome to our real-time support chat. How can I help you today?
[6:43:07 PM]: Hi
Columba Rad [6:43:36 PM]: Hi, when will my website be back-up and running?
[6:46:07 PM]: Anyone there?
Dariusz Mazur [6:48:26 PM]: yes
[6:48:32 PM]: sorry!
[6:48:42 PM]: have a lot of chats/questions about the issue
[6:48:51 PM]: our engineers are working on this now but don't know the details
Columba Rad [6:49:11 PM]: ok, I understand. Thanks...

:rolleyes:

Ozeire

This is mad . Since i have joined these the service has been down 4 times . Another hosting company i was with was never down in 6 years .

Only left them becasue their upload speed on FTP was bad.

Ozeire

See they have updated http://www.names.co.uk/network_status.html

Current Alert(s)
3 Jan 09
17:43:04 Register 365 - Network Issues
There appears to be an issue at present, which is effecting our services, our engineers are investigating this and further updates will be posted.

Thank you your patience and apologies for any inconvenience this may cause.

Villain

They must have real problems this is happening way too often

Villain

from http://www.hosting365status.com:

Dear Customer,

We are aware of an incident in Suite 3 Parkwest DC. Engineers are on-site and working on the problem at the moment. More updates will be published here as we get more info and we expect a fix very shortly.

wellbutty

Any comeback on their 99.99 percent guaranteed uptime I wonder????? Breach of contract?

wellbutty

Have a read of this:

http://www.names.co.uk/service-level-agreement.html

Villain

It was a power outage be back in 20 mins according to support

mloc123

My nagios alerts say otherwise.. down 3 hours.

Villain

again ffs!!!!!!!!!!!!!!

mloc123

And again?

Villain

seriously this is beyond a joke

mloc123

As usual no answer from the on call mobile and no answer on the noc line..

dologhli

And again.

End of the line for me. Time has come to move.

Villain

Yep time to move thats going to be a headache, I'll have MX and A records coming out my... ear

mloc123

7 days into 2009 and 4 outages now? Not a power issue as their phone sytem is up... just not being answered.

Columba Rad

Any recommendations of who to move too?

mloc123

http://www.hosting365status.com/

No suck luck yet another power cut... I might ask if we can run a power cord from one of the other suites to our cab..

Villain

Suite 3 Issue Recurrence
January 7th, 2009

We appear to have a recurrence of the issue in suite 3.

Engineers are onsite, update shortly.

Services Impacted:

* Register365.com Network and Servers
* Some suite 3 colocation racks

Not Impacted:

* DNS
* Core Network
* Cloud Platform

Villain

eta of 20-30 mins!

mloc123

hah, I'll believe it if I'm tucked up in bed for 12.40...

Racecaller

I got a hold of someone there who told me it would be 20 mins max but when I repeated 20 mins they said they couldn't promise anything.

mloc123

tick, tock

fitzrik1

Still bloody down. What is going on?

Although now a separate company register365/namesco seem to still use the hosting365 facilities so its hosting365's fault.
Aren't there meant to be redundant power supplies fed from different sources??

Does anyone else find the speeds of register365 in general to be very slow?

Racecaller

fitzrik1 wrote: »

Does anyone else find the speeds of register365 in general to be very slow?

Do you mean the speed of the sites they host because I do find that they are quite slow, very slow occasionally.