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Anyone else had trouble ordering from gamestation.co.uk lately?

  • 02-01-2009 2:34pm
    #1
    Nephew
    Closed Accounts Posts: 1,340 ✭✭✭


    I've tried with three different debit and credit cards now to order the GHWT bundle for £130 in their sale, £133 delivered to Ireland, http://www.gamestation.co.uk/Xbox360/Action/~r409613/Guitar-Hero-World-Tour-Band-Bundle/ but each time I got the following email the day after ordering.
    Unfortunately we can't send your order (number: xxxxxxxx) out at the moment
    Although your order has been cancelled this doesn't mean that you can't re-place it - take a look at our ultra cool website www.gamestation.co.uk.
    If this hiccup was due to your card issuer declining your card we are unable to give a specific reason for this (sorry but they won't tell us). You might want to give them a quick call to check your details are correct before re-ordering.
    Apologies for this, but it's out of our hands. We look forward to seeing you soon and helping us shoot down some aliens!
    From the Gamestation admin agents

    Seriously, I can't see how three different banks would stop a transaction from going through when all the cards are in credit and two of which have been used on gamestation in the last month. I reckon they've probably taken too many orders for GHWT at that price and can't fulfil them and are using the bank declining the order as a handy excuse that doesn't make gamestation look bad.


Comments

  • #2
    wayne040576
    Registered Users, Registered Users 2 Posts: 1,496 ✭✭✭wayne040576


    Nephew wrote: »
    I've tried with three different debit and credit cards now to order the GHWT bundle for £130 in their sale, £133 delivered to Ireland, http://www.gamestation.co.uk/Xbox360/Action/~r409613/Guitar-Hero-World-Tour-Band-Bundle/ but each time I got the following email the day after ordering.



    Seriously, I can't see how three different banks would stop a transaction from going through when all the cards are in credit and two of which have been used on gamestation in the last month. I reckon they've probably taken too many orders for GHWT at that price and can't fulfil them and are using the bank declining the order as a handy excuse that doesn't make gamestation look bad.

    It could be because you are trying to order hardware. A lot of the uk online stores will no longer ship hardware to ireland\outside the UK. I know that gameplay.co.uk and game stopped. Check the terms and conditions on their site. Also check that the address is exactly as it appears on you bills. One more this (VERY IMPORTANT!) ring your credit card company and ask them if there was an attempted charge made by gamestation. They have to tell you if it was declined. I have this problem with dabs.com every time I place an order.
    My credit card company automatically refuses all orders from Dabs because they have had too many fraud cases coming from them. You have to ring the security department and tell them that you are trying to order from said company and that they should allow transactions for the next 24 - 48 hours.


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