Chemistdirect.co.uk

magicEye

Hi there,

not sure if it's a bargain, I'll post this anyway...

Just found this website www.chemistdirect.co.uk and they seem to have pretty good deals compared to my chemist...

Shipping is 7.49 sterling.

Cheers,

Magic

MOD EDIT: Potential bargain-hunters BEWARE!

Please read this thread in full before ordering as there seems to be a number of posters who are having nothing but trouble with this particular site.

Rowley Birkin QC

Had to lol at one section of their site.

http://www.chemistdirect.co.uk/itchy-anus_2_3285.html

_Whimsical_

I have to second this recommendation.I've bought from this site many times (everything from vitamins to computer cables!) and they've generally been around 50% cheaper to what I'd pay locally.They sell a huge range of stuff from TVs to medications.You can even get a perscription filled by them rather than buy here.I always found delivery very prompt and I've seen them recommended several times in Newspapers.The have a 10% refund price promise if you find an item cheaper elsewhere.
Anyone who wants things like Nicorette etc should have a look.

Price compare : http://www.chemistdirect.co.uk/price_check.php

pumbah

Thanks OP. Just placed an order for £40 worth of meds for the family. Paracetamol and Ibuprofen products particluarly cheap!

Basq

bigkev49 wrote: »

Had to lol at one section of their site.

http://www.chemistdirect.co.uk/itchy-anus_2_3285.html

What's funnier is the photo at the top..

Itchy Anus:

So that's where my anus is....!

Onikage

Holy embarrassing afflictions batman!

joeswatch

chilly wrote: »

You can even get a perscription filled by them rather than buy here.

How can the above be true if their website reads as follows:
Under UK law we are only able to dispense prescriptions written by practitioners who are registered in the UK.

absurdtrivia

I don't believe you can fill an Irish prescription with them. Prescription drugs are heavily regulated in UK and Ireland and so there's probably too much red tape.

On a side note, they also sell a large selection of pet products including worming tables which are pretty expensive here.

tregan

wow! can't believe that ... pregnancy test 79p! including postage its still a lot cheaper than here ... 8.99 in tesco for a single and i thought that wasn't too bad - once again - rip off ireland!


edited to say ... see postage is more than i thought but you'd obviously buy more than one item

josh59

tregan wrote: »

wow! can't believe that ... pregnancy test 79p! including postage its still a lot cheaper than here ... 8.99 in tesco for a single and i thought that wasn't too bad - once again - rip off ireland!


edited to say ... see postage is more than i thought but you'd obviously buy more than one item

Take a look at the cost of generic hayfever / antihistamine tablets - got my whole supply for next summer for 35p a packet !!!

Has anybody ever ordered anything using a perscription ? My medication costs me 95 per month on that website its for 15 pounds :eek:

absurdtrivia

Wow, that's a massive difference. You should definately contact them and find out.

Or, perhaps you could see a doctor up north and get a prescription.

_Whimsical_

joeswatch wrote: »

How can the above be true if their website reads as follows:
Under UK law we are only able to dispense prescriptions written by practitioners who are registered in the UK.

I haven't actually issued a prescription to this website so I am not sure if they do dispence to Ireland.

However Re the info on the site:the legal status of presciptions issued in EU countries has changed within the UK very recently(November 2008). UK pharmacies can now dispence prescriptions writen in most EU countires provided they are writen by a qualified doctor or dentist.This provision was enabled by The Medicines for Human Use (Prescribing by EEA practitioners) Regulations 2008.
There is some information here :
http://www.psni.org.uk/documents/136/Dispensing+European+Economic+Area+prescriptions.pdf

It was noted within the regulations that this change has particular relevance for people in the Republic of Ireland who may want to get prescriptions in the North.

Deleted User wrote: »

Has anybody ever ordered anything using a perscription ? My medication costs me 95 per month on that website its for 15 pounds :eek:

If this website choses not to service Irish customers I'm sure another will pop up soon that will. Also going to NI to fill a prescription is a possibility now for anyone getting regular expensive medicine. It is at the discretion of the pharmacist if they chose to serve you or not but there is money to made here so I'd say some will be happy to do it.

jayteecork

bigkev49 wrote: »

Had to lol at one section of their site.

http://www.chemistdirect.co.uk/itchy-anus_2_3285.html

how did you come across that section as a matter of interest?

ian_m

jayteecork wrote: »

how did you come across that section as a matter of interest?

Maybe he had an itchy anus.

jayteecork

ian_m wrote: »

Maybe he had an itchy anus.

Usually from not wiping properly. Forget about those creams.
Have a shower if need be.

lindtee

After ordering a substantial amount from this company last night, I read loads of bad reviews about the place on various review sites. I then couldn't cancel the order last night-thankfully I got a email this morning to tell me that the order had not gone through successfully. The pet items were a definite bargain compared to what I pay for them in the local chemist but it turns out you needed a prescription for them(which you don't here). I'd leave well enough alone, despite some stuff being a fraction of what they'd be in your local chemist. Hopefully a better site, with lower shipping and a better reputation will be recommended here instead.

josh59

lindtee wrote: »

After ordering a substantial amount from this company last night, I read loads of bad reviews about the place on various review sites. I then couldn't cancel the order last night-thankfully I got a email this morning to tell me that the order had not gone through successfully. The pet items were a definite bargain compared to what I pay for them in the local chemist but it turns out you needed a prescription for them(which you don't here). I'd leave well enough alone, despite some stuff being a fraction of what they'd be in your local chemist. Hopefully a better site, with lower shipping and a better reputation will be recommended here instead.

Have ordered from them several times without any problems - prices can't be beaten on some items - 15 Berocca tablets in Boots at the weekend €9.99 - Chemistdirect £3.87 stg - go figure

rubadub

lindtee wrote: »

After ordering a substantial amount from this company last night, I read loads of bad reviews about the place on various review sites.

What were they saying?

lindtee

Just google chemistdirect reviews and you'll see what the story is. I reckoned something was fishy when I did not receive a confirmation email, so I googled the name(wish I had done this before hand:().
Basically lots of people had placed orders which mysteriously disappeared from their account on the website and they did not receive a confirmation e-mail either...yet then they were charged for items....which they never got(or by the site, never even ordered) Just checked my online account and yes, the money has been debited from my card, within 24 hours ffs. I contacted chemistdirect who do not have a record of my order, they reckon that its because of a "slight" computer error....and on the very,very,very rare occurance that they charged me in error, I am to contact THEM by PHONE to rectify this. I am livid, I tells you....especially reading that some people never got their money back. GGRRRRR:mad::mad::mad::mad::mad::mad::mad:

Snake Plisken

lindtee wrote: »

Just google chemistdirect reviews and you'll see what the story is. I reckoned something was fishy when I did not receive a confirmation email, so I googled the name(wish I had done this before hand:().
Basically lots of people had placed orders which mysteriously disappeared from their account on the website and they did not receive a confirmation e-mail either...yet then they were charged for items....which they never got(or by the site, never even ordered) Just checked my online account and yes, the money has been debited from my card, within 24 hours ffs. I contacted chemistdirect who do not have a record of my order, they reckon that its because of a "slight" computer error....and on the very,very,very rare occurance that they charged me in error, I am to contact THEM by PHONE to rectify this. I am livid, I tells you....especially reading that some people never got their money back. GGRRRRR:mad::mad::mad::mad::mad::mad::mad:

Ring your credit card company straight away and report it as a fraudulent transaction, its a pity this crowd are a let down, anyone use any other online chemists?

_Whimsical_

lindtee wrote: »

Just checked my online account and yes, the money has been debited from my card, within 24 hours ffs. I contacted chemistdirect who do not have a record of my order, they reckon that its because of a "slight" computer error....and on the very,very,very rare occurance that they charged me in error, I am to contact THEM by PHONE to rectify this. I am livid, I tells you....especially reading that some people never got their money back. GGRRRRR:mad::mad::mad::mad::mad::mad::mad:

If you don't recieve your order or it isn't sorted out between you and chemistdirect.co.uk you can contact your credit card issuer and get them to do a charge back.

That's a pity to hear they have a bad reputation.I've used chemistdirect.co.uk on several occasions and everything arrived as ordered in good time.I've seen them highly recommended by the Sunday Times and some other publications too.

lindtee

Snake Plisken wrote: »

Ring your credit card company straight away and report it as a fraudulent transaction, its a pity this crowd are a let down, anyone use any other online chemists?

Will I say I made the order and the money was taken and no record of my order on site or do I say card details were stolen? Nothing like this has happened to me before....

http://www.reviewcentre.com/reviews166261.html
^just one of the sites I checked for reviews for the palce

Snake Plisken

lindtee wrote: »

Will I say I made the order and the money was taken and no record of my order on site or do I say card details were stolen? Nothing like this has happened to me before....

http://www.reviewcentre.com/reviews166261.html
^just one of the sites I checked for reviews for the palce

Explain how it happened, did you get any email confirmation back from them? Just tell them you feel you have been scammed by this crowd and you want your money back, it might take a few weeks while your credit card investigates but you should be fully refunded.

_Whimsical_

lindtee wrote: »

Will I say I made the order and the money was taken and no record of my order on site or do I say card details were stolen? Nothing like this has happened to me before....

http://www.reviewcentre.com/reviews166261.html
^just one of the sites I checked for reviews for the palce

Just explain it to whoever you speak to as it happened. Most CC places have a 24 hr service so you can probably do it now.

lindtee

Snake Plisken wrote: »

Explain how it happened, did you get any email confirmation back from them? Just tell them you feel you have been scammed by this crowd and you want your money back, it might take a few weeks while your credit card investigates but you should be fully refunded.

No email confirmation. Thanks for the advice. Will ring CC company in the AM. Sent an email to chemist direct a little while ago, we'll see do I get any joy from that-will try and contact them by phone too. Its nearly 100 euros of an order(silly me). They are not doing themselves any favours by treating new customers so badly

Rowley Birkin QC

jayteecork wrote: »

how did you come across that section as a matter of interest?

ian_m wrote: »

Maybe he had an itchy anus.

jayteecork wrote: »

Usually from not wiping properly. Forget about those creams.
Have a shower if need be.

Right funny men aren't we? :rolleyes:

lindtee

After a few days of very strongly worded emails by myself and contact with my Credit Card Company, money appeared on my online statement today. (minus 2 euro though because of exhange rate). Phew. I will be looking for reviews of new sites BEFORE I order from now on.

magicEye

I never received my order from them though I do have a confirmation email and an order number.....

I honestly thought the website was genuine, never imagined it would be a scam ( I would have never posted it this here otherwise)...sorry about that...

I never thought to google it before I posted the order and it was 77 sterling in my case...

I'm gonna ring the bank now and see what the story is...

Cheers,
Magic

Onikage

http://www.youtube.com/watch?v=ddCcxmXkcf8

Mitesh Soma is the guy you need to complain to

I suspect they may be having difficulty dealing with the influx of new orders after the BBC report. Avoid them until such a time as the reviews become more positive (if ever)

Arathorn

Ah crap I put in an order too almost €100 but haven't heard anything back yet, was taken off my card

Glos

magicEye wrote: »

I never received my order from them though I do have a confirmation email and an order number.....

I honestly thought the website was genuine, never imagined it would be a scam ( I would have never posted it this here otherwise)...sorry about that...

I never thought to google it before I posted the order and it was 77 sterling in my case...

I'm gonna ring the bank now and see what the story is...

Cheers,
Magic

I don't think it is a scam website. I think you are being OTT.

But yes, logistically and professionally they do appear inept.

Ironically, it appears that their downfall is due to the positive reviews in the media (TV/Newspapers) causing a glut of orders which they are not able to deal with efficiently.

pissed

Ahhh just placed an order this morning.... £40 including delivery.... should have read the full thread.

lindtee

magicEye wrote: »

I never received my order from them though I do have a confirmation email and an order number.....

I honestly thought the website was genuine, never imagined it would be a scam ( I would have never posted it this here otherwise)...sorry about that...

I never thought to google it before I posted the order and it was 77 sterling in my case...

I'm gonna ring the bank now and see what the story is...

Cheers,
Magic

I don't think the company is a scam, just many people with lots of problems with them! There also seems to be people who are happy with them.(unfortunatley I was one of the unlucky ones). I'd advise people not to order with them though.

Magic-Is your order in their system? ie-when you log onto their site, does your order appear in your details? If not get onto your bank asap to let them know and get the transaction details from them, I had to send lots of snotty emails to them to get a result. I hate companies who take your money before processing an order anyway, but this takes the biscuit as my order was never in their system to begin with. I hope you have no problems but if you do, do not let up on them until you get your dosh back

The Ritz

magiceye,

Would you consider editting the first post on this thread to warn people that it mightn't be such a good "bargain"................. it would avoid someone reading the first few posts and heading off to the site in question.

Thanks,


Ritz.

Arathorn

Got this today (and no i didnt receive the update by mail like they said), will update on Tuesday if its sorted

Dear Customer,

We have had a few technical issues which we are addressing. There is a delay on your order until the 13 Jan. You should have received this update today via e-mail.

If however you cannot wait then we can cancel the order and refund the full order value.

Kind Regards

Gordon

Chemist Direct

Customer Services

magicEye

Would love to edit the first post but I cannot find the Edit button....need help, please

Lindtee, yes, my order is in the system, it comes up on my Order History...Update...just logged in now and my order comes up as Order Part-Despatched (total is down to 70 sterling, obviously they couldn't provide all items)... That is after sending them an email and contacting them via the chat option (where I didn't get any answer though).

Cheers,
Magic

Edit: Edit Button shows up on my last post but not on my first one, so if any of the Mods wants to update my first post, you're more than welcome.

Johnny Storm

This website sounds like a great idea and certainly generic medicines like Tesco's own brand ibuprofen and paracetamol are incredibly cheap over the counter in the UK.
Now I don't know anything about this particular website (and it looks pretty reputable) but I must say that in general I would be somewhat cautious about buying any pharmacological item online given that there are a lot of conterfeit drugs available.

http://www.independent.ie/lifestyle/warning-buying-drugs-online-can-seriously-damage-your-health-1287648.html

Obviously a lot of these warnings could be media-hype and hysteria put out by established pharmacy groups to protect their own interests.

Basq

Updated original post..

magicEye

basquille wrote: »

Updated original post..

Thank you very much, Basquille, and sorry once again for all the hassle with this thread

Magic

josh59

magicEye wrote: »

Would love to edit the first post but I cannot find the Edit button....need help, please

Lindtee, yes, my order is in the system, it comes up on my Order History...Update...just logged in now and my order comes up as Order Part-Despatched (total is down to 70 sterling, obviously they couldn't provide all items)... That is after sending them an email and contacting them via the chat option (where I didn't get any answer though).

Cheers,
Magic

Edit: Edit Button shows up on my last post but not on my first one, so if any of the Mods wants to update my first post, you're more than welcome.

Keep us posted about your order as I've successfully ordered from them in the past and wanted to do so again but given that they seem to have gone somewhat pear shaped worries me...........

rubadub

I will probably still order from them, I figure they are just out of stock and inundated as mentioned before.

Are there other similar sites? not just UK, but preferably EU?

Also check your junk mail if you do order, I expect the word pharmacy & chemist get kicked straight to most peoples junk/spam box.

josh59

rubadub wrote: »

I will probably still order from them, I figure they are just out of stock and inundated as mentioned before.

Are there other similar sites? not just UK, but preferably EU?

Also check your junk mail if you do order, I expect the word pharmacy & chemist get kicked straight to most peoples junk/spam box.[/QUOT

Came across these this morning - appear not be be as cheap as our friends - they do have an option to see prices in Euro - exchange rate seems ok delivery to Ireland is £6.47 per order standard delivery. No nothing about them however but no doubt one could find reviews for them.

http://www.expresschemist.co.uk/

bazwaldo

I used them in November for the first time as I needed to get a specific multivitamin. It cost a tenner for 30 in Boots. So with 3 for 2, worked out €20 for 90.

Searched and found chemistdirect and they had it for 7 sterling for a 90 pack. Very nice saving. So ordered a load of other stuff too for the family (vicks, lemsip...) and in total saved packet. All was despatched quickly and it arrived well packaged and within a few days. Great!!

One problem though. One item had an expiry date of Nov 08. It wasn't a bargain bin item where they give you the expiry date so I was codded here or they made a mistake. I mailed them last Monday and am yet to hear back. I rang the CS and tried every option and ended up being put through to an answering machine. From the previous posts I can see that they are a small place overwhelmed at the moment.

Overall, little to complain about them. Saved loads with one small problem. Well worth it. I would use them again.

magicEye

Postman just delivered my order...everything is in the pack, except some toothpaste that obviously was out of stock but I got an e-mail about that and I'm expecting a refund.

Everything was nicely packed, sun lotions wrapped in jiffy separately, same as the Elizabeth Arden EDT and the Nurofen.

Got loads of nurofen for adults and kids (worked out at a fraction of what I would pay here) so we're sorted for the whole year (wish I wouldn't have to use them at all).

I am happy with the overall experience, though it took a couple of e-mails to sort it out.

I would definitely use them again, maybe I was one of the lucky ones in dealing with them...


Hope everybody else gets their order, fingers crossed!

Cheers,
Magic

the groutch

havent read this thread in full, but I think it's a bad idea, because this site probably makes it possible for people to buy multiple packets of products containing paracetamol, something that has been made illegal over here

loyatemu

the groutch wrote: »

havent read this thread in full, but I think it's a bad idea, because this site probably makes it possible for people to buy multiple packets of products containing paracetamol, something that has been made illegal over here

That rule is there to stop suicidal people from going into a chemist and buying 100 paracetamol and overdosing. But you could still go into 3 or 4 seperate chemists (or supermarkets) and buy enough tablets to do yourself harm and it would still be a lot quicker than ordering online and waiting a week for delivery.

Mollywolly

I've had a few things from this site and found them to be very good and usually quite prompt. Initially got into this site because I wanted to get herbal sleeping tablets which are not available here. Got them for 1.49 a pack plus a few other bits and pieces to make the postage worthwhile. I would certainly recommend them. Plus now the exchange rate is so good, makes them even more of a bargain

magicEye

the groutch wrote: »

havent read this thread in full, but I think it's a bad idea, because this site probably makes it possible for people to buy multiple packets of products containing paracetamol, something that has been made illegal over here

There is a limit on products containing paracetamol and ibuprofen (when you place the order, it comes up and it tells you that you went over the limit).

Johnny Storm

loyatemu wrote: »

That rule is there to stop suicidal people from going into a chemist and buying 100 paracetamol and overdosing. But you could still go into 3 or 4 seperate chemists (or supermarkets) and buy enough tablets to do yourself harm and it would still be a lot quicker than ordering online and waiting a week for delivery.

Absolutely correct!
In my cynical opinion that rule is actually there to help Irish pharmacies keep their prices sky-high.

Thomas_S_Hunterson

Johnny Storm wrote: »

Absolutely correct!
In my cynical opinion that rule is actually there to help Irish pharmacies keep their prices sky-high.

I'd be inclined to agree. On the continent you can get 24 paracetamol for maybe 50/60 cent.