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BT stable connection problems

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  • 05-01-2009 5:07pm
    #1
    Registered Users Posts: 94 ✭✭


    Hi all,

    I'm with BT and have been having problems with my connection since 23rd December.

    What happens is when I boot up my PC and router I have a connection to the internet and it works fine. After about 20 mins online my connection will drop and I can't access the internet or router config page. Once I turn the router off and on again I can get a connection for anywhere from 2 to 20 minutes before the same happens again.

    All the lights on the BT Voyager 2110 still appear on. That is power, ethernet, DSL, Internet and Wireless.

    I rang up BT so many times at this stage and have tried everything they suggested.
    My ethernet cable was too long so went with a wireless connection :rolleyes:
    I wasn't on the main phone socket so I changed it to the main phone socket
    My cables may have been faulty so I replaced all the cables
    My network card may be faulty so I brought my pc to my brothers house and connected to his broadband (Eircom) for 4 hours with absolutely no issues

    I have tried wireless and wired since this issue. On my last call to BT they suggested a new modem. They only sent the last one in early December. After that they will book a call out.

    Does anyone have any suggestions that I can try out before I get to that point?


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