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Alternate.de - returning goods before they arrive?

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  • 11-01-2009 6:08am
    #1
    Richard Dower
    Banned (with Prison Access) Posts: 21,634 ✭✭✭✭


    Basically i ordered a LCD monitor from them and it's en-route by UPS as we speak, i agreed to pay by C-O-D (Cash On Delivery)....but now i see i can buy the monitor in Ireland for €100 cheaper :mad:

    The UPS shipping they charged me was €50...as i say it's not even arrived yet and i want to cancel/return it unopened/unused....can i do this?

    When the UPS guy arrives can i just say i refuse to pay and return to sender etc?, will the distance selling act cover this and i will encure any charges etc?

    If you have any experience of this or advice i'd appreciate it.


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    #2
    eth0_
    Registered Users Posts: 10,846 ✭✭✭✭eth0_


    You'll most likely still be liable for the UPS cost, and possibly the cost of returning it to the store.

    Why didn't you check the prices elsewhere before ordering?


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    #3
    axer
    Registered Users Posts: 5,517 ✭✭✭axer


    They can charge you for the delivery but not restocking fees or anything else since you are covered by the cooling off period.


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    #4
    Richard Dower
    Banned (with Prison Access) Posts: 21,634 ✭✭✭✭Richard Dower


    Thanks, i think they will charge the €50 shipping fee myself...i did check other websites but the monitor i wanted was not in stock...and guess what?, a few days after ordering from Germany they get stock in Ireland and a €100 cheaper!!!!!

    I never have luck :-(


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