Please Ring Eircom If...

Lucutus

Seems stable here too, have restarted a few times. Pings have jumped from 15ms to 60ms, but I think that's unrelated, (downgraded again today to see if it would help... likely higher interleaving enabled).

Thanks for the news grommet.

Let's see how the next week goes.

Hank Scorpio

think i spoke too soon lads , dammit, same old sh1te again, this is so depressing

edit: Was only my brother downloading /wipes forehead

fran)))

Tracing route to boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 25 ms 27 ms 24 ms b-ras1.pgs.portlaoise.eircom.net [159.134.155.8]

3 27 ms 28 ms 28 ms 86.43.242.58
4 27 ms 27 ms 26 ms 86.43.244.153
5 28 ms 27 ms 27 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
6 29 ms 28 ms 28 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]


Trace complete.

YESSSSS!

Thanks for your help Grommett and tell yer mates in Eircom we are all very pleased!

brophis

+1 with the thanks for the Portlaoise exchange Finally bb i can use when I'm actually home to use it.

challengemaster

Grommet wrote: »

CM - if you do a tracert instead of a ping it will show where the latency is occurring. I can then check it for you.

Hey Grommet.

I'll give ya a few to choose from

boards.ie tracert wrote:

Tracing route to boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms voyager.home [192.168.1.1]
2 286 ms 268 ms 202 ms bas506.cwt.esat.net [193.95.136.242]
3 166 ms 170 ms 139 ms vlan500.sw502.cwt.esat.net [193.95.136.125]
4 231 ms 210 ms 234 ms vlan54.sw002.cwt.esat.net [193.95.130.161]
5 259 ms 275 ms 277 ms ge1.br001.cwt.esat.net [193.95.129.20]
6 331 ms 345 ms 318 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
7 325 ms 374 ms 340 ms boards.ie [89.234.66.107]

Trace complete.

unreal.ie tracert wrote:

Tracing route to unreal.ie [193.120.123.142]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms voyager.home [192.168.1.1]
2 209 ms 211 ms 209 ms bas506.cwt.esat.net [193.95.136.242]
3 232 ms 274 ms 306 ms vlan500.sw502.cwt.esat.net [193.95.136.125]
4 280 ms 278 ms 293 ms vlan54.sw002.cwt.esat.net [193.95.130.161]
5 329 ms 302 ms 364 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
6 159 ms 129 ms 136 ms duff.unreal.ie [193.120.123.142]

Trace complete.

heanet tracert wrote:

Tracing route to samhain.heanet.ie [193.1.219.57]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms voyager.home [192.168.1.1]
2 131 ms 182 ms 207 ms bas506.cwt.esat.net [193.95.136.242]
3 211 ms 246 ms 228 ms vlan500.sw502.cwt.esat.net [193.95.136.125]
4 234 ms 249 ms 287 ms vlan52.rt001.cwt.esat.net [193.95.130.145]
5 125 ms 171 ms 137 ms ge0-0.core001.cwt.esat.net [193.95.129.1]
6 217 ms 240 ms 173 ms pos2-0.br001.inex.esat.net [193.95.131.6]
7 279 ms 281 ms 232 ms te0-0-0-1-cr2-kp.hea.net [194.88.240.15]
8 265 ms 270 ms 299 ms te5-1-blanch-sr2.services.hea.net [193.1.237.2]

9 257 ms 176 ms 191 ms www.heanet.ie [193.1.219.57]

Trace complete.

multiplay.co.uk tracert wrote:

Tracing route to multiplay.co.uk [85.236.96.22]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms voyager.home [192.168.1.1]
2 553 ms 315 ms 248 ms bas506.cwt.esat.net [193.95.136.242]
3 253 ms 152 ms 152 ms vlan500.sw502.cwt.esat.net [193.95.136.125]
4 241 ms 217 ms 261 ms vlan54.sw002.cwt.esat.net [193.95.130.161]
5 248 ms 301 ms 371 ms ge1-0.core001.cwt.esat.net [193.95.129.17]
6 355 ms 289 ms 195 ms pos2-0.br001.ldn.esat.net [193.95.131.14]
7 186 ms 153 ms 152 ms linx1.multiplay.co.uk [195.66.224.224]
8 216 ms 268 ms 250 ms multiplay.co.uk [85.236.96.22]

Trace complete.

I did mention I'm on BT's 7.6mb connection, Moate (Westmeath) exchange, didn't I?

Cheers anyway - Hope that clears up things

Hank Scorpio

cm ya bab!:p

your local exchange seems to be seriously congested,

i would get onto BT asap as its not necessarily eircom dslam
Most like BTS judging from the ip of your first hop

Im glad my pings are sorted but i feel for you !:D

Cabaal

I know its late but....

tracert www.boards.ie

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 38 ms 38 ms 46 ms 194.46.193.66
3 38 ms 37 ms 37 ms 193.95.145.27
4 38 ms 38 ms 49 ms vlan74.sw002.cwt.esat.net [193.95.130.225]
5 38 ms 37 ms 37 ms ge1.br001.cwt.esat.net [193.95.129.20]
6 38 ms 38 ms 50 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
7 40 ms 38 ms 39 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107


Trace complete.

I must test it during tomorrow

challengemaster

nuxxx wrote: »

cm ya bab!:p

your local exchange seems to be seriously congested,

i would get onto BT asap as its not necessarily eircom dslam
Most like BTS judging from the ip of your first hop

Im glad my pings are sorted but i feel for you !:D

Lol. Get on to BT? You should know of all people, that that doesn't work mate...

I tried ringing them ages ago (after the upgrades) to see if they'd lower my interleaving.

First thing they tried was the 'are you sure its the line? fancy running 4hrs of tests?' gimmick. I cut that shtuff out fairly fast. He went off the line for a minute then came back and told me I couldn't request lower interleaving, and that it PHYSICALLY WASNT POSSIBLE. At this point I was sick of this guy. Then he told me I'd either have to downgrade, or wait for 24mb, yet he had no idea when it'd happen, as that was up to eircom.

breezor

i wonder wat made eircom fix there problem . . . . . . and how they fixd it so fast in some places. i was expectring one place = 1 week . another = 1 week etc... it seems a few of us got up graded at the one time. was this grommets doing? or boards doing ?>... or constant complaints

Farls

Hi Grommet,

Any chance you take a look at my connection. I seem to be on the mullingar exchange? I live 3 miles from the Killeshandra exchange in Cavan. Had excellent internet until about 3 months ago. On a 3 meg line with eircom and this is my trace after a few router restarts!!

C:\Documents and Settings\Del Boy>tracert www.eircom.net

Tracing route to home.eircom.net [159.134.198.138]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 46 ms 44 ms 42 ms b-ras1.mgr.mullingar.eircom.net [159.134.155.13]
3 108 ms 97 ms 139 ms pos11-0.coreb.cra.dublin.eircom.net [86.43.243.218]
4 190 ms 176 ms 180 ms 159.134.125.46
5 50 ms 47 ms 44 ms 159.134.198.138

Trace complete.

C:\Documents and Settings\Del Boy>tracert www.boards.ie

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 52 ms 48 ms 49 ms b-ras1.mgr.mullingar.eircom.net [159.134.155.13]
3 48 ms 55 ms 49 ms pos11-0.coreb.cra.dublin.eircom.net [86.43.243.218]
4 57 ms 36 ms 146 ms 86.43.244.153
5 206 ms 197 ms 177 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
6 188 ms 215 ms 212 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

Trace complete.

Thanks!

breezor

dat looks like a case of contention

Mick L

Pings are much better this weekend in Kilcullen (Portlaoise exchange), finally got to get some games in. It's a shame that we needed to use boards to get information on what's happening. An information page on the Eircom site with news of upgrades/known issues would avoid a lot of negative feelings from their customers. Fair play to Grommett, thanks for the updates.

challengemaster

Mick L wrote: »

An information page on the Eircom site with news of upgrades/known issues would avoid a lot of negative feelings from their customers.

No, it wouldn't. A proper bloody service being provided from day 1 would avoid a lot of negative feelings from customers. Tell me, what good is a web page telling me that somewhere the other side of the country is being upgraded/fixed on XX date, when I'm in Y and have a ping of >200ms to Ireland.

People in NL have bloody 28ms ping to Ireland!!!

I'm going to go flipping insane...

Mick L

challengemaster wrote: »

No, it wouldn't. A proper bloody service being provided from day 1 would avoid a lot of negative feelings from customers. Tell me, what good is a web page telling me that somewhere the other side of the country is being upgraded/fixed on XX date, when I'm in Y and have a ping of >200ms to Ireland.

You'd have an idea if it's a known issue and if so when they plan to resolve it. The people on the Portlaoise exchange for example. I never said it was the solution to all the problems, but it would help.

Grommet

challengemaster wrote: »

Hey Grommet.

I'll give ya a few to choose from









I did mention I'm on BT's 7.6mb connection, Moate (Westmeath) exchange, didn't I?

Hi CM. Ok - did not see any mention of Moate earlier. Will have to check for you if there is something going on there. I'll try to find out - might take me a few days to get some info though.

challengemaster

Grommet wrote: »

Hi CM. Ok - did not see any mention of Moate earlier. Will have to check for you if there is something going on there. I'll try to find out - might take me a few days to get some info though.

Cheers mate

Stephen

Just an update to say that my connection has been very solid since last week \o/

Lucutus

Same, solid for the first time in over 12 weeks.

Farls

Farls wrote: »

Hi Grommet,

Any chance you take a look at my connection. I seem to be on the mullingar exchange? I live 3 miles from the Killeshandra exchange in Cavan. Had excellent internet until about 3 months ago. On a 3 meg line with eircom and this is my trace after a few router restarts!!

C:\Documents and Settings\Del Boy>tracert www.eircom.net

Tracing route to home.eircom.net [159.134.198.138]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 46 ms 44 ms 42 ms b-ras1.mgr.mullingar.eircom.net [159.134.155.13]
3 108 ms 97 ms 139 ms pos11-0.coreb.cra.dublin.eircom.net [86.43.243.218]
4 190 ms 176 ms 180 ms 159.134.125.46
5 50 ms 47 ms 44 ms 159.134.198.138

Trace complete.

C:\Documents and Settings\Del Boy>tracert www.boards.ie

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 52 ms 48 ms 49 ms b-ras1.mgr.mullingar.eircom.net [159.134.155.13]
3 48 ms 55 ms 49 ms pos11-0.coreb.cra.dublin.eircom.net [86.43.243.218]
4 57 ms 36 ms 146 ms 86.43.244.153
5 206 ms 197 ms 177 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
6 188 ms 215 ms 212 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

Trace complete.

Thanks!

I'm still getting in and around the above...basically unusable broadband unless you want it at 3am

Cabaal

did some ping tests last night and seems to be holding aroound 40-50ms, will test again tonight

Hank Scorpio

mines been perfect since friday, boards pinging constantly @ 18 ms

n3lly

Just thought I'd throw my hat in as well.

I'm connected to the Shankill exchange (south dublin) and am on the 7.6mbps service.

Speeds have absolutely crashed during the day/evening.

I could go on and on but it's all been said before.
I've rang them up and they've just told me it's contention ratio and that was the end of that conversation.

I'm just nervous of switching providers as I a) have received an excellent service from Eircom for the last few years and don't really want to leave them, but b) everyone piggy backs on the eircom network and i'd be worried my problems will just continue whether i connect up to another ISP or not.

Anyway, just thought i'd let you know it's not just a problem in the midlands.

nelly

zugvogel

Grommet wrote: »

Hi Zug - I'm here - but not on line every day.
Yep - the issues the other night were definitely DNS related. Nothing to do with congestion etc.
As mentioned above - the Portlaoise BRAS link has been upgraded so should be better tonight.

Cheers Grommet,
Like the others who's traffic routes through Portlaoise things are back to normal for me now as well.

Zug

breezor

nelly. i DID swith isp . i had 3 isp,s at one stage... and then ericom fixdd proble,.. my advice. wait it out .

challengemaster

I'm now down to ~60ms pings to dublin.

It's better than it was, but there's no reason why it's not ~30-40 imo

It's atleast usable now though \o/

vengeance52

C:\DOCUME~1\MATT>tracert www.boards.ie

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 54 ms 42 ms 32 ms b-ras1.mgr.mullingar.eircom.net [159.134.155.13]
3 90 ms 137 ms 92 ms pos11-0.coreb.cra.dublin.eircom.net [86.43.243.218]
4 80 ms 104 ms 82 ms 86.43.244.153
5 134 ms 122 ms 222 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
6 371 ms 334 ms 159 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

Trace complete.

Ive a 3meg line with eircom, and havnt got over 2meg in the last 6weeks. This is my normal weekend speeds these days. Im sick of it, and prob gonna change to IBB or someone else. Im Based in monaghan so distance it a factor.

encryptix

3mb tonight, never been so bad before

maninaskirt

Just a bump, I was wondering if people still have this issue, as I still have a very poor service after 7pm ish, I have spoke to UTV a few times about it, they changed my profile a few times speedwise to try and help, currently sync'ing at 4Mb, I also have tried another two routers with the same issue, my speed is perfect until the evening time...it must be contention/congestion???.....I cannot post a speedtest result as I'm at work. Anybody have any joy with this issue?

Grommet

maninaskirt wrote: »

Just a bump, I was wondering if people still have this issue, as I still have a very poor service after 7pm ish, I have spoke to UTV a few times about it, they changed my profile a few times speedwise to try and help, currently sync'ing at 4Mb, I also have tried another two routers with the same issue, my speed is perfect until the evening time...it must be contention/congestion???.....I cannot post a speedtest result as I'm at work. Anybody have any joy with this issue?

I may be able to check for you - but I need to know what exchange you are on.

Remember - contention or congestion will happen on specific locations in the network - it is usually not something that is network wide. So either it will be at the DSLAM or an aggregation point (e.g. BRAS) or it could be at one of the ISP's peering or transit connections. If you let me know where you are I can try to find out if there is any known congestion local to you.

maninaskirt

Thanks Grommet, I'm on the Carbury Exchange in County Kildare.....your help is always appreciated!! I am really frustrated and wanted to change providers but will probably have the same issue with any provider, would that be true?