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Do BT charge for not returning broken router?

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  • 15-01-2009 2:11pm
    #1
    mossyd
    Registered Users Posts: 32 ✭


    I am just wondering this. If one was to acquire a new router from BT as the one they have is broken, do BT charge if you do not return the broken one to them?

    Anyone had any experiences on this?


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    #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    I'd say they'll want it back. Ask them what to do with the old one, when you're requesting a new one. That's even if you can request a new one. They might want you to buy it, depending on your contract situation with them.


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    #3
    mossyd
    Registered Users Posts: 32 ✭mossyd


    Thanks for that jor_el.

    I believe they will request that I return the broken one in freepost, but would like to know if there is a charge if it is not returned.

    Thanks for your response to anyone who may have gone throught this already :)


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