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Digiweb DSL Dropouts

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  • 15-01-2009 4:00pm
    #1
    jackbauer
    Registered Users Posts: 685 ✭✭✭


    hi all,
    i'm on dsl extra from digiweb 7.6meg download. About a week ago started having problems with disconnects every 10 odd minutes. Phoned them up no help at all as suspected. Anyone having the same issue? Any ideas welcome.
    cheers,
    jack


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    #2
    kippy
    Registered Users Posts: 18,584 ✭✭✭✭kippy


    jackbauer wrote: »
    hi all,
    i'm on dsl extra from digiweb 7.6meg download. About a week ago started having problems with disconnects every 10 odd minutes. Phoned them up no help at all as suspected. Anyone having the same issue? Any ideas welcome.
    cheers,
    jack
    They've usually been very good any time I needed some assistance. Did they say all looked okay from their side?
    Are you using a wireless router inside the house? Is there any chance that is what is causing the issue?


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    #3
    jackbauer
    Registered Users Posts: 685 ✭✭✭jackbauer


    yeah said it was fine their end. i am using the supplied zyxel wireless router but the main pc is connected directly to the lan socket.


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    #4
    kippy
    Registered Users Posts: 18,584 ✭✭✭✭kippy


    Do all the lights on the modem remain as they normally are during the dropouts?
    Can you descripe the drop outs? What are you doing at the time? Does it drop out on all devices on the network?
    Kippy


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    #5
    jackbauer
    Registered Users Posts: 685 ✭✭✭jackbauer


    sometimes the lights stay on others it actually drops the line entirely. Generally happens when just browsing , email , torrent etc. Happens on the laptop also so i dont think its a pc issue.


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