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blue screen of death maybe virus related??

  • 17-01-2009 1:15am
    #1
    j2u
    Closed Accounts Posts: 314 ✭✭


    Hi my laptop with windows vista that can barely start up unless its in safe mode before i see the blue screen of death.everytime it starts up then it asks do i want windows to check for the problem and when i click ok most times it starts looking but then just dissappears but at least 3 times it said was due to some anti virus installed . when i went into my Mc affee anti virus and tried to update it it tried to do so and then said that i needed to re-install the software and see as i have a valid payed for subscription i figured i should be able to download it again and id rather have to pay for more anti virus than have to put up with this problem so i uninstalled Mc Affee and it made no difference at all and is still crashing :mad:.i
    i have ran memory tests, i ve done the disk clean up , i went to device manger and cant see any faults.the only other anti virus i have is windows defender and ive checked for updates and it says there are no updates and that there are no problems with software or performance.i have done virus scans and found nothing so why did it say it was a problem caused by my anti virus installed?? does anybody have any idea what i should do?? below i pasted the error report and to me its all jibberish.any help would be greatly appreciated.

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 8C173AA4
    BCP3: 960C0018
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1


Comments

  • #2
    .Bob
    Registered Users, Registered Users 2 Posts: 67 ✭✭.Bob


    try a system restore?


  • #3
    fluffy.death
    Closed Accounts Posts: 28 ✭fluffy.death


    Any info you can provide on what the blue screen says re. errors?


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