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return goods pcworld

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  • 17-01-2009 8:57pm
    #1
    j4vier
    Registered Users Posts: 1,893 ✭✭✭


    hi
    i recently bought a keyboard in pc world to find out that its 50%cheaper to get online!( i know fool me..)
    does anyone know if there ll be any issues in asking for a refund?
    the item is still sealed
    also could i return it to a different branch or does it have to be the same branch


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    #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Returns in PC World can usually be brought to any branch (in the Republic, if bought here), but they don't have to refund you at all, since you're just changing your mind. They might issue a credit note, or they might not even entertain it. I'm not sure what their policy is, in regard to this.


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    #3
    j4vier
    Registered Users Posts: 1,893 ✭✭✭j4vier


    thanks for the reply
    so i have no leg to stand on basically..
    i tought there is a period of time where u are allowed to change ur mind ?
    maybe i misunderstood


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    #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    j4vier wrote: »
    i tought there is a period of time where u are allowed to change ur mind ?

    No. Some shops have a return policy, where they allow you to return goods (unopened and re-salable), maybe PC World do, but I don't know. Call in, or ring them to see.


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    #5
    j4vier
    Registered Users Posts: 1,893 ✭✭✭j4vier


    thanks
    ill do that straight away tomorrow


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    #6
    Cunning Alias
    Registered Users Posts: 782 ✭✭✭Cunning Alias


    If you have the receipt and the product is unopened you have 28 days.


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    #7
    Welease
    Registered Users Posts: 3,834 ✭✭✭Welease


    Cunning Alias wrote: »
    If you have the receipt and the product is unopened you have 28 days.

    As far as I am aware that is not true, unless that is PC World's policy..


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    #8
    j4vier
    Registered Users Posts: 1,893 ✭✭✭j4vier


    they took it back straight away without any hassle!
    thx for the help


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    #9
    Chonker
    Registered Users Posts: 412 ✭✭Chonker


    Welease wrote: »
    As far as I am aware that is not true, unless that is PC World's policy..

    Its 7 days... or managers discression.


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