Eflow licking their envelopes

paddy111199 · 19-01-2009 9:03pm #1

Okay I am not a tree hugger, but is anyone else getting annoyed with the amount of letters in your post box from e flow, one to say you have a fine, then you log on to pay it and it says paid, then you get another freakin letter saying its paid, jesus, the postage must be costing more than the fine itself, I was onto the call centre there and even the guy on the other end of the phone thought it was ridiculous, ever here of email, text alert, I mean its 2009? At least give people the option.....:mad:

Random · 19-01-2009 9:07pm

They only have access to your name / address don't they ?They have no way to get your email / phone unless you give it to them, which you won't have done if you haven't paid a toll yet or whatever.

paddy111199 · 19-01-2009 9:08pm

I just asked the guy on the phone is it possible to send communication via email and he said no?

Random · 19-01-2009 9:10pm

Don't get me wrong .. too much paper coming through the door in general.

Why don't you signup for a postpay account on their website? I get one email each month telling me my statement is online. I got 2 letters when I signed up (and nothing since) - one to confirm account info and the other to confirm dd was setup.

Also saves me 50c each trip.

(I know I could go on better and get a tag .. but that's effort)