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Issue with Online Retailer

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  • 19-01-2009 10:18pm
    #1
    wcullen
    Closed Accounts Posts: 33 ✭


    Without being too vague,

    I placed an order for some Photography equipment late December. Due to the purchase I was given a free case worth £48.30. Today I received the free case but it was not the one stated in the offer and is only worth £25.30.

    When I contacted the retailer I was more or less told to take it or leave it.

    Do I have any rights? The company is in the UK.

    Thanks for your help.


Comments

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    #2
    snappieT
    Registered Users Posts: 3,357 ✭✭✭snappieT


    The offer probably said "while stocks last", or "equivelent spec case given if stocks run out". Check up on that first.


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    #3
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Well, they gave it to you for free, so no.


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