[Magnet] Broadband Trouble! (Please help)

beanok77

Would anybody be able to give me some help? I have magnet 2 mb broadband (non wireless). There is a connection in every room of my house. Previously, you could plug any laptop/pc into the connection and hey presto internet no prob. We have magnet tv and phone also.

I think the problem began when my sister plugged her new christmas laptop into a connection downstairs, pulling out the phone connection to do so. All computers were working fine for a few days after this. However a couple of days later she tried to do same and got "the page cannot be displayed" dns error. I also noticed when i tried to use the computer in the office the same thing was happening but it was saying it connected also. Now all laptops are back working but the pc in the office just isn't going onto websites.

Shouldn't you be able to plug any machine into any connection and be able to access the internet. Or does this cause problems?

Any advice/tips appreciated. Tried turning off firewall and tried making new connection!

Sponge Bob

sound like 2 dhcp servers , disconnect your sisters machine now and run a command prompt

window key and r together
type cmd in the box and OK
you have dosprompt

type ipconfig /all , note ip address and gateway and dhcp server address and dns address

type ipconfig /release

type ipconfig /renew

type ipconfig /all , note ip address and gateway and dhcp server address and dns address , are they different ??

is the old magnet network working now ?

beanok77

Thanks for that, why just my sisters laptop? I will try it and let you know if it works.

Sponge Bob

she has connection sharing on , properties for each network connector until you find it and turn it off

get the rest working first and then you have time to find it

beanok77

Yeah but her laptop and my laptop are browsing the internet fine now. what could be the problem with the computer in the office? which is saying its connected but won't surf!

Sponge Bob

Connected to _what_ with what IP , post in what I told you willya !!

beanok77

I ran ipconfig/release then ipconfig/renew and ipconfig/a.ll I got alot of info back like physical address, ip address etc. What does all this mean? When I say connected I mean the 2 computer icon on the bottom right hand of the screen are saying connected but yet i can't surf websites!

Some_Person

Post what came up from ipconfig /all.

beanok77

Will do tonight. It will take me a while because I'll have to write it down rather than copy and paste because it is on the pc in the office. Is there any stuff i can leave out or is all of the information important?

Thanks

Sponge Bob

did you not read anything I posted ????

beanok77

Sponge Bob wrote: »

did you not read anything I posted ????

Of course i did. I ran ipconfig/release/renew/all etc. I just don't understand the results I got cause i'm not very techy. I am going to write the results down tonight and post them because I cannot copy and paste as it is a different machine.

Have you seen a problem like this before? It must be something simple. It's only the PC in the office which isn't surfing.

thefinalstage

Is the pc in the office running xp?

beanok77

thelastangryman wrote: »

Is the pc in the office running xp?

yes, office running off xp, my laptop running off vista premium and sister's running off vista basic.

thefinalstage

beanok77 wrote: »

yes, office running off xp, my laptop running off vista premium and sister's running off vista basic.

Check and make sure that proxies are not enables in your IE settings.

beanok77

Some_Person wrote: »

Post what came up from ipconfig /all.

Here is what i got when I ran ipconfig/all. On the office computer!

Windows IP Configuration

Host Name Joe Blogs
Primary Dns Suffix
Node Type Hybrid
IP Routing Enabled No
WINS Proxy Enabled No
DNS Suffix Search List magnet.ie

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix Magnet.ie
Description Intel® PRO/100 VE Network Connection
Physical Address 00-11-11-78-C8-74
Dhcb Enabled Yes
Autoconfiguration Enabled Yes
IP Address 87.198.28.201
Subnet Mask 255.255.254.0
IP Address fe80::211:11ff:fe78:c874%4
Default Gateway 87.198.28.1
DHCP Server 87.198.28.1
DNS Servers 85.91.1.128
85.91.1.130
Fec0:0:0:ffff::1%1
Fec0:0:0:ffff::2%1
Fec0:0:0:ffff::3%1
Lease Obtained 26 January 2009 22:05:15
Lease Expires 26 January 2009 23:05:15

Tunnel adapter Teredo Tunneling Pseudo-Interface

Connection-specific DNS Suffix
Description Teredo Tunneling Pseudo-Interface
Physical Address FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled No
IP Address fe80::ffff:ffff:fffd%5
Default Gateway
NetBios over Tcpip Disabled

Tunnel adapter 6to4 Tunneling Pseudo-Interface

Connection-specific DNS Suffix magnet.ie
Description 6to4 Tunneling Pseudo-Interface
Physical Address 57-C6-1C-C9
Dhcp Enabled No
IP Address 2002:57c6:1cc9::57c6:1cc9
Default Gateway
DNS Servers Fec0:0:0:ffff::1%1
Fec0:0:0:ffff::2%1
Fec0:0:0:ffff::3%1
NetBIOS over Tcpip Disabled


Tunnel adapter Automatic Tunneling Pseudo-Interface

Connection-specific DNS Suffix magnet.ie
Description Automatic Tunneling Pseudo-Interface
Physical Address 57-C6-1C-C9
Dhcp Enabled No
IP Address fe80::5efe:87.198.28.201%2
Default Gateway
DNS Servers Fec0:0:0:ffff::1%1
Fec0:0:0:ffff::2%1
Fec0:0:0:ffff::3%1
NetBIOS over Tcpip Disabled

beanok77

thelastangryman wrote: »

Check and make sure that proxies are not enables in your IE settings.

How do i do this? Do I do it just on the office computer?

beanok77

It's all gone quiet here! Any advice lads? Ladies? Please

Sponge Bob

Connection-specific DNS Suffix Magnet.ie
Description Intel® PRO/100 VE Network Connection
Physical Address 00-11-11-78-C8-74
Dhcb Enabled Yes
Autoconfiguration Enabled Yes
IP Address 87.198.28.201
Subnet Mask 255.255.254.0
IP Address fe80::211:11ff:fe78:c874%4
Default Gateway 87.198.28.1
DHCP Server 87.198.28.1
DNS Servers 85.91.1.128

The DHCP server is giving you a 2 class c mask, rather oddly, but otherwise it seems OK

Now what are the settings on the banjaxed computer, they should be the exact same as the ones there bar the IP address which should be different at the end ...eg not .201 ...

beanok77

Sponge Bob wrote: »

Connection-specific DNS Suffix Magnet.ie
Description Intel® PRO/100 VE Network Connection
Physical Address 00-11-11-78-C8-74
Dhcb Enabled Yes
Autoconfiguration Enabled Yes
IP Address 87.198.28.201
Subnet Mask 255.255.254.0
IP Address fe80::211:11ff:fe78:c874%4
Default Gateway 87.198.28.1
DHCP Server 87.198.28.1
DNS Servers 85.91.1.128

The DHCP server is giving you a 2 class c mask, rather oddly, but otherwise it seems OK

Now what are the settings on the banjaxed computer, they should be the exact same as the ones there bar the IP address which should be different at the end ...eg not .201 ...

They are the settings on the banjaxed pc in the office! Thanks for getting back.

Here are the settings on my laptop

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\joe>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Joe-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : magnet.ie

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : magnet.ie
Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1A-80-1B-00-A6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::35bc:e67e:3093:365c%9(Preferred)
IPv4 Address. . . . . . . . . . . : 87.198.28.203(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : 27 January 2009 22:32:38
Lease Expires . . . . . . . . . . : 28 January 2009 00:02:37
Default Gateway . . . . . . . . . : 87.198.28.1
DHCP Server . . . . . . . . . . . : 87.198.28.1
DNS Servers . . . . . . . . . . . : 85.91.1.128
85.91.1.130
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1B-77-F1-83-6D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{ABFB745C-41FB-4D3B-A08D-E755FB159
B5F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : magnet.ie
Description . . . . . . . . . . . : isatap.magnet.ie
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . : magnet.ie
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:57c6:1ccb::57c6:1ccb(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 85.91.1.128
85.91.1.130
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Brian>

Sponge Bob

while the key data looks the same there is an anomaly ..Preferred IP..

into network control panel , select the LAN which is the "Marvell Yukon 88E8036 PCI-E Fast Ethernet" and right click then left click on properties

into tcpip on that list , properties

it should say 'obtain ip automatically ' turn that off and put in all zeroes

now click advanced , note and delete any settings in there and press OK , there could be another IP in there which is not preferred .

you are back to the zeroes , change to obtain automatically again , wait a minute

now what happens and what are the ipconfig settings for Marvell Yukon 88E8036 PCI-E Fast Ethernet only ( the others are irrelevant )

beanok77

Sponge Bob wrote: »

while the key data looks the same there is an anomaly ..Preferred IP..

into network control panel , select the LAN which is the "Marvell Yukon 88E8036 PCI-E Fast Ethernet" and right click then left click on properties

into tcpip on that list , properties

it should say 'obtain ip automatically ' turn that off and put in all zeroes

now click advanced , note and delete any settings in there and press OK , there could be another IP in there which is not preferred .

you are back to the zeroes , change to obtain automatically again , wait a minute

now what happens and what are the ipconfig settings for Marvell Yukon 88E8036 PCI-E Fast Ethernet only ( the others are irrelevant )

Do I do this on the computer in the office which isn't surfing? Will this affect other laptops? eg will I still be able to surf even if i mess up after following your instructions ?

Sponge Bob

only on that 1 pc

beanok77

Sponge Bob wrote: »

while the key data looks the same there is an anomaly ..Preferred IP..

into network control panel , select the LAN which is the "Marvell Yukon 88E8036 PCI-E Fast Ethernet" and right click then left click on properties

into tcpip on that list , properties

it should say 'obtain ip automatically ' turn that off and put in all zeroes

now click advanced , note and delete any settings in there and press OK , there could be another IP in there which is not preferred .

you are back to the zeroes , change to obtain automatically again , wait a minute

now what happens and what are the ipconfig settings for Marvell Yukon 88E8036 PCI-E Fast Ethernet only ( the others are irrelevant )

I'm not sure but I think this is a network apadpter "Marvell Yukon 88E8036 PCI-E Fast Ethernet" This doesn't show up on the office computer as I am using this on adapter on my patop

This is the network adapter the pc which isn't working is using Intel® PRO/100 VE Network Connection

When I go into network connctions the only option available to me is Lan usinig Intel® PRO/100 VE Network Connection

Please advise

Sponge Bob

dunno mate , thats the adapter with an ip address you told us about .

beanok77

Sponge Bob wrote: »

dunno mate , thats the adapter with an ip address you told us about .

I did two ipconfig/all on 2 different computers the first one I posted was the computer in the office.

The second ipconfig/all i posted was my laptop.

So where am I at now they both have seperate adapters?