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First Active Customer

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  • 26-01-2009 5:43pm
    #1
    WHIP IT!
    Registered Users Posts: 5,882 ✭✭✭


    I have a little nestegg in a Savings Acc with FA - should I be worried??


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    #2
    BuffyBot
    Registered Users Posts: 24,924 ✭✭✭✭BuffyBot


    Why be worried?

    FA has been part of the same group as Ulster Bank since 2004. They've (in many cases) been selling different brands of the same products. They're joining together under the Ulster Bank brand.

    Nothing changes really from a customer point of view apart from the brand. They still exist, the money is still there and still backed by the same state guarantees.


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    #3
    WHIP IT!
    Registered Users Posts: 5,882 ✭✭✭WHIP IT!


    BuffyBot wrote: »
    Why be worried?

    FA has been part of the same group as Ulster Bank since 2004. They've (in many cases) been selling different brands of the same products. They're joining together under the Ulster Bank brand.

    Nothing changes really from a customer point of view apart from the brand. They still exist, the money is still there and still backed by the same state guarantees.


    That's pretty much EXACTLY what I was hoping someone would tell me.. Thanks, Guy ;)


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    #4
    sitstill
    Registered Users Posts: 1,380 ✭✭✭sitstill


    I will miss First Active though. I have a savings account there too and I like their uniqueness.


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    #5
    stepbar
    Closed Accounts Posts: 6,123 ✭✭✭stepbar


    Can't understand why RBS didn't streamline First Active years ago.


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    #6
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    stepbar wrote: »
    Can't understand why RBS didn't streamline First Active years ago.

    Ello Stepbar, they did. UB/FA are more or less the same thing. Systems are the same, lending unit, mortgages etc are all the same. This really only effects the front line branch element of the FA operations.

    Not sure they'll get all the job cuts there looking for. Thank god atleast the IBOA have come out 1st thing and refused complusary job cuts.


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    #7
    broker2008
    Registered Users Posts: 750 ✭✭✭broker2008


    What will happen on the insurance front? First Active are tied to Friends First and Ulster are a broker.


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    #8
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    So my FA and my UB online banking will soon just be UB online banking?


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    #9
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,100 Mod ✭✭✭✭MarkR


    I've a couple of grand I was saving in an account there. I haven't had any notification letters from them in regard to any changes. Does anyone know will I still have the same services / interest / online banking?


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    #10
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    MarkR wrote: »
    I've a couple of grand I was saving in an account there. I haven't had any notification letters from them in regard to any changes. Does anyone know will I still have the same services / interest / online banking?

    All that will change is the logo. Everything is already the same behind the scenes.


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    #11
    BendiBus
    Closed Accounts Posts: 2,074 ✭✭✭BendiBus


    MarkR wrote: »
    I've a couple of grand I was saving in an account there. I haven't had any notification letters from them in regard to any changes. Does anyone know will I still have the same services / interest / online banking?

    I got a letter from them on Thursday I think. Yours is probably in the post.

    No mention of any changes other than the brand name. I would have thought that a closure of branches might mean some changes of sort codes but maybe not.


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    #12
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    There is no need for any Sort Code Changes.


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    #13
    stepbar
    Closed Accounts Posts: 6,123 ✭✭✭stepbar


    unclebill98 wrote: »
    Ello Stepbar, they did. UB/FA are more or less the same thing. Systems are the same, lending unit, mortgages etc are all the same. This really only effects the front line branch element of the FA operations.

    Not sure they'll get all the job cuts there looking for. Thank god atleast the IBOA have come out 1st thing and refused complusary job cuts.

    That was before I heard that most of the FA branches were effectivly franchises..... I was supprised that branches weren't closed when RBS took over FA, (especially where UB and FA operated on the same street) now I know why.


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    #14
    sitstill
    Registered Users Posts: 1,380 ✭✭✭sitstill


    I have a FA savings account which has an ATM card. Will I have to get an Ulster Bank one? Will I then be able to lodge cash into my account again?


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    #15
    phormium
    Registered Users Posts: 3,337 ✭✭✭phormium


    Stepbar, it is totally incorrect to say most FA branches are franchises. I doubt there is even half a dozen. Whoever told you that must be mixing them up with EBS.


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    #16
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    sitstill wrote: »
    I have a FA savings account which has an ATM card. Will I have to get an Ulster Bank one? Will I then be able to lodge cash into my account again?

    You can ldg cash in any UB. I'm not sure when everything changes over. You can still use your current ATM card, when it expires and new UB one will be issued.

    Your account number and Sort code all remain the same.

    BOI/AIB have been closing down branches for years and joining them with closer larger branches, nothing changes except the branch is gone. This is the same thing.


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    #17
    BendiBus
    Closed Accounts Posts: 2,074 ✭✭✭BendiBus


    unclebill98 wrote: »
    BOI/AIB have been closing down branches for years and joining them with closer larger branches, nothing changes except the branch is gone. This is the same thing.

    When NIB closed branches last year they issued new a/c numbers & sort codes from branches to which accounts were transferred (they did to me anyway).

    Which is why I wasn't assuming anything wrt the changes at FA.


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    #18
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    BendiBus wrote: »
    When NIB closed branches last year they issued new a/c numbers & sort codes from branches to which accounts were transferred (they did to me anyway).

    Which is why I wasn't assuming anything wrt the changes at FA.

    Nope, FA and UB where both transfer onto RBS's platform in 06 and FA customers where given new account numbers back then, think the old ones had 10 digits.

    So this switch only removes a Logo.


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