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Laptop screen freezing

  • 31-01-2009 9:09pm
    #1
    Lockstep
    Registered Users, Registered Users 2 Posts: 9,031 ✭✭✭


    My laptop is around 3 months old and working great except for a propensity to suddenly freeze and the screen stops responding.

    This has never happened while playing games, always happens when browsing the net/using word processor etc.

    Anyone got any ideas on where to start looking for ways to fix it?
    I've my computer updated etc and drivers seem up to date.


Comments

  • #2
    Lumi
    Closed Accounts Posts: 6,466 ✭✭✭Lumi


    Is it a Dell XPS 1330 by any chance?
    if so, there's a known issue with Nvidia drivers & your motherboard probably needs replacing.
    Follow this link for a warranty update


    http://en.community.dell.com/blogs/direct2dell/archive/2008/09/12/nvidia-gpu-update-limited-warranty-enhancement-details.aspx


  • #3
    Lockstep
    Registered Users, Registered Users 2 Posts: 9,031 ✭✭✭Lockstep


    It's an Asus F5SL
    Vista Home Premium
    2gigs Rab
    ATI radeon HD 3470
    Intel Core Duo t5550 1.8GHZ


  • #4
    minxie
    Registered Users, Registered Users 2 Posts: 4,064 ✭✭✭minxie


    mine used to do the same thing.
    acer 5920 had to change graphics card


  • #5
    Lockstep
    Registered Users, Registered Users 2 Posts: 9,031 ✭✭✭Lockstep


    ?

    Can you change graphics cards in Asus laptops?


  • #6
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    It's 3 months old. Take it back, changing the graphics cards on laptops, is a no no, especially on a laptop that's only 3 months old.


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  • #7
    Lumi
    Closed Accounts Posts: 6,466 ✭✭✭Lumi


    kickoutthejams wrote: »
    ?

    Find out what card it is:
    right click on desktop/properties/settings.

    Asus will have either an ATI or Nvidia GPU.

    If Nvidia GPU, some of these have known issues with overheating and you can use this to make a strong argument for replacing it.

    http://www.nvidia.com

    In either case, the laptop is only 3mths old so it should be covered by warranty so don't mess around with it yourself


  • #8
    Lockstep
    Registered Users, Registered Users 2 Posts: 9,031 ✭✭✭Lockstep


    It's an ATI Graphics card.

    I tried updating the graphics drivers but no luck


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