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Vista Updating problem.

  • 03-02-2009 4:20pm
    #1
    Captain Darling
    Closed Accounts Posts: 8,542 ✭✭✭


    Hi,

    I got a laptop off Dell last this time last year. None of the updates install on it, when i used to go to the update screen it said error code 800040003, or some such number like that. The whole thing freezes up a few seconds after i log on now. Its driving me around the twist.

    I've followed the instructions to solve this problem (as presented by the 'help'), however it didnt work. I'm ready to throw the shagging thing out the window. Is there any simple way around this??


    Thanks,

    Cpt.:mad:


Comments

  • #2
    kaimera
    Closed Accounts Posts: 16,396 ✭✭✭✭kaimera


    whats the exact error code?
    or some such number like that

    doesn't help much :)

    and my web just died...great.


  • #3
    Captain Darling
    Closed Accounts Posts: 8,542 ✭✭✭Captain Darling


    kaimera wrote: »
    whats the exact error code?



    doesn't help much :)

    and my web just died...great.

    I'm nearly sure its the one i mentioned above, but the laptop feezes nearly instanteously after i log in, so i cant check. When i restart it, it goes to check the disc for consistency (??), but that freezes too.

    Its doing my nut in!!


  • #4
    Captain Darling
    Closed Accounts Posts: 8,542 ✭✭✭Captain Darling


    Hey guys, i got the error code. Its 80070003. If anyone could help i'd be mucho grateful. :D


  • #5
    omerin
    Registered Users, Registered Users 2 Posts: 1,485 ✭✭✭omerin


    i think i had the ame problem as you. vista listed the updates but didnt download them, it remained at 0%. i had to load internet explorer and select internet options. choose connections. select Lan Setting. make sure the box for Automatically Detect Settings is ticked. select ok and apply. exit explorer and restart your computer, now try again ...

    it happened to me on my new computer the first time i went to update


  • #6
    Captain Darling
    Closed Accounts Posts: 8,542 ✭✭✭Captain Darling


    omerin wrote: »
    i think i had the ame problem as you. vista listed the updates but didnt download them, it remained at 0%. i had to load internet explorer and select internet options. choose connections. select Lan Setting. make sure the box for Automatically Detect Settings is ticked. select ok and apply. exit explorer and restart your computer, now try again ...

    it happened to me on my new computer the first time i went to update

    Thanks for that, i've tried that, but unfortunately it doesnt work.

    It doesnt list the updates and it says 'Windows cannot search for updates.' and then gives the code stated above (80070003).


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  • #7
    Diver79
    Closed Accounts Posts: 105 ✭✭Diver79


    You need to stop the windows update service, delete the update temp fils and then restart the service. The below info is taken from http://windowshelp.microsoft.com/Windows/en-us/help/dc8636cd-4742-4e4e-b07c-a8cc9c684b261033.mspx#EQ

    To stop the Windows Update service
    You must be logged on as an administrator to perform these steps.

    1. Open Administrative Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Administrative Tools.

    2. Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    3. Right-click the Windows Update service, and then click Stop.


    To delete temporary update files
    1. Open Computer by clicking the Start button , and then clicking Computer.

    2. Double-click the local hard disk where Windows is installed, typically drive C.

    3. Double-click the Windows folder, and then double-click the SoftwareDistribution folder.

    4. Double-click the DataStore folder to open it, and then delete all files in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    5. Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


    To restart the Windows Update service
    You must be logged on as an administrator to perform these steps.

    1. Open Administrative Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Administrative Tools.

    2. Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    3. Right-click the Windows Update service, and then click Start.



    If the problem persists after you have followed the steps above, see this Knowledge Base article on the Microsoft Help and Support website or go to the Windows Update Support Center website to request support by e‑mail.

    NoteDeleting temporary update files will help solve the problem, but it will also delete the history in Windows Update. You can still see which updates are installed on your computer by going to Installed Updates: To see which updates are installed on the computer
    • Open Installed Updates by clicking the Start button , clicking Control Panel, clicking Programs, and then, under Programs and Features, clicking View installed updates.


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